HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

no pay on ancillary's with some carriers, raises are only .50 which after 7 years means you only make 3.50 more than when you started. Not much at all. The only time you get really good commissions is during AEP the rest of the year your commissions are between 200-600 just depending and that is from a top seller stand point. The better you sell the more calls you get which is what you want until you realized they are just rerouting Customer Service calls to you and you will be penalized on your commission with out a certain percentage of conversion. They over hire right before AEP and rarely offer Overtime. Call dumping is definitely a big issue.

Boy was I wrong…Due to business needs the company will do whatever it needs to do which includes not notifying you. Be aware if you’re on a call, and if there’s a mandatory meeting, you will not be notified. they’re just gonna let you go .. no explanation whatsoever..and then disconnect you from all of the portals and so you have no access to any information!!..a not even a phone call just a text to let you know how to return equipment!.. very unprofessional!!!