HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

3.0

36% would recommend to a friend

(80 total reviews)
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Ben Pajak

49% approve of CEO

33% positive business outlook

Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

80 reviews
3.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Schedule Remote Coworkers Good benefits if get to use them

Cons

Phone line/ calls not evenly divided, results in small group getting 25 calls while others get 3 Nepotism Pay New up management changes - led to decrease in good lead/calls. That’s only thing visibly that changed

2.0
Nov 4, 2025

Beware

Recommend
CEO approval
Business Outlook

Pros

Remote that's it. That's all.

Cons

Overworked and underpaid. Inadequate training. Micromanage.

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HealthPlanOne Response
7mo
Thank you for sharing your experience with HealthPlanOne. We value your insights and will pass them along to our leadership team to support our ongoing improvement efforts.
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Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.