HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

3.0

36% would recommend to a friend

(80 total reviews)
avatar

Ben Pajak

49% approve of CEO

33% positive business outlook

Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

80 reviews
1.0
Feb 4, 2026

No security

Recommend
CEO approval
Business Outlook

Pros

The job started out pretty well seemed to be well put together and organize.

Cons

Boy was I wrong…Due to business needs the company will do whatever it needs to do which includes not notifying you. Be aware if you’re on a call, and if there’s a mandatory meeting, you will not be notified. they’re just gonna let you go .. no explanation whatsoever..and then disconnect you from all of the portals and so you have no access to any information!!..a not even a phone call just a text to let you know how to return equipment!.. very unprofessional!!!

4.0
Jan 8, 2026

Hpone sales

Recommend
CEO approval
Business Outlook

Pros

The pay is okay for beginners wanting to gain experience. The everyday workload is manageable. The company offers decent benefits, they have supportive supervisors, the training was amazing. You are never w/o support because you work with team members that are all facing the same challenges or have experienced them. And this helps get your questions answered.

Cons

The pay rate is low and I've heard that there isn't opportunity for raises. The commissions are mid. You must make 50+ enrollments/ monthly for decent commissions payout. The commission structure isn't details when you get your checks. If you miss a day w/o using your pto they require you to makeup the hours later in the week. You must have 40 hours at the end of the week.

1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

None that come to mind.

Cons

Company is only worried about those that can make the most sales. They are the most deceitful company I have ever worked for. Organization does not exist here, and no one knows the right answer to ANYTHING.

Viewing 7 - 9 of 80 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.