HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
avatar

Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

$20 hr It was a job. I worked the first week of training and then we had our compensation meeting. I knew after that this position wasn't for me. I was told so much wrong info and wasn't told the important stuff.

Cons

Didn't disclose pay would change after hired, didn't disclose correct hours of operation and shift availability, didn't disclose you have to put money in am escrow account, didn't disclose they would put an appt on my life.license also! They also kept changing my contact info on Sircon after I quit. I have been waiting for two days for someone to answer my question from HR regarding two life ins appointments that were placed on my license, which I didn't agree to. I had all my licenses. They didn't have to pay for anything except AHIP. I also have three Cigna appts on my license for health and I didn't even do any carrier specific training. Now I have to go find another job that fits my availability and need a release which I have no idea when that's gonna be!

5.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

supportive and kind coworkers and supervisors, everybody looked out for each other. Pay was really good, a lot of overtime, sales goals were reasonable, always paid on time and fully, a lot of resources to reach out to get answers for tough calls. They weren't sharks, and weren't pushing you as a salesperson to be a shark, they had customers best interest in mind

Cons

everything was good except the callers tended to be very clueless about their health insurance, how health insurance worked so they were tough to help at times. The biggest con was the software/programs beacuase we had a bunch of different programs we had to navigate in calls which was very innefficient, also the programs werent very user friendly.

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback!
3.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the supervisors are fantastic, not a pushy, stressed atmosphere for the sales agents. They do have a fast track for people looking to move up in the company.

Cons

Attendance policy is a little ridiculous and they are always changing your assignments based on the needs of the carriers. I have had 8 different supervisors since joining less than a year ago. They have the supervisors running training classes for new agents, all while trying to support their own teams. Commission is way lower than the average.

Viewing 100 - 102 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.