HealthPlanOne Customer Service (CSR) reviews

3.7

69% would recommend to a friend

(24 total reviews)
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Ben Pajak

57% approve of CEO

9% positive business outlook

Customer Service (CSR) employees have rated HealthPlanOne with 3.7 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

24 reviews
1.0
Jan 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Free food, raffles, slow work day, pot lucks,

Cons

Favortism with algorithms for only certain agents succeeding, click, gossiping among supervisory admin, last-minute layoffs, disorganization.

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HealthPlanOne Response
6y
We appreciate you taking the time to share your feedback. It is certainly disappointing to hear that you did not have a good experience during your time with us. We value your insight and will share this information with our leadership to assist in our continuous improvement efforts.
5.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

This is an awesome place to work, a company that cares!

Cons

I have no cons to speak of.

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HealthPlanOne Response
7y
Thank you for taking the time to provide your feedback and rating on your experience at HPOne. We are always pleased to hear that our employees are enjoying their time with us. Refer a friend! We are looking for great people just like you!
5.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

pay benefits work environment tools

Cons

no cons that I can think of

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HealthPlanOne Response
8y
Thank you for taking the time to provide your feedback regarding your experience at HPOne. We appreciate hearing from former employees and are pleased that your experience was a great one.
Viewing 19 - 21 of 24 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.