HealthStream reviews

3.6

61% would recommend to a friend

(433 total reviews)
avatar

Robert A. Frist Jr.

83% approve of CEO

50% positive business outlook

HealthStream has an employee rating of 3.6 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthStream employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

433 reviews
2.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

- Flexibility to work from home - Lots of training opportunities - Managers are approachable - Coworkers are friendly and easy to work with

Cons

- You're expected to know EVERYTHING despite not being told anything. - The harder you work, the more work they put on you while other members coast by. You're expected to pick up the slack when other team members can't fufill their job description. Instead of managers confronting those team members who are not trying, they expect others who have given 110% since Day 1 to fix it. You are viewed as a "workhorse"/"machine" as one of my managers said. - Along with that, managers are afraid of "calling members out" when they are failing to meet standards. Instead they send out mass emails to the whole team and everyone gets all paranoid (even the ones that work hard) that they are doing something wrong. - When you are first hired, they tell you if you put in the work, you will move out the department around the 1 year mark. I am considered a top performer in my role and I've been here around 2 years. They are very reluctant to let you go if you work hard enough for 2 people.

1.0
Nov 9, 2021

You'll never fit in

Recommend
CEO approval
Business Outlook

Pros

Remote work available Flexible hours Some people were so great to work with

Cons

Very conservative and male centric company. Employees in the Scheduling and Capacity group call it 'the good old boys club' Some leaders demonstrate subtle but consistent prejudice against women Lots of listening and head nodding but very little action to address lack of communication, lack of team collaboration. No clear understanding or articulation of product strategy in that vertical. Salaries are well below market rate

avatar
HealthStream Response
4y
Thank you for your comments, as we welcome feedback to support our value of continuously improving. We are committed to diversity, equity, and inclusion in all aspects of how we conduct business and contribute to the communities we serve. However, we know our work is not yet done and remain diligent in increasing diversity and continuing to foster an environment where everyone feels included and heard. Please reach out to us so we can learn more at HR@healthstream.com.
3.0
Oct 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Smaller company permits a lot more independence and creativity when solving problems. Most teams great to work with and a lot of people seem to care about doing a good job. Leadership is also transparent with frequent meetings to let employees know what's happening at the company. Good work life balance and lots of people are able to take PTO. Taking PTO is even encouraged.

Cons

Criminally low pay for the work the expect from us. All around low rating among employees for the pay and everyone always jumps ship after they get experience for a better paying job. Also no diversity among executive leadership. Company events are also cheap. Benefits are fine, not great. No stock options, low bonuses.

Viewing 7 - 9 of 433 Reviews

Glassdoor has 468 HealthStream reviews submitted anonymously by HealthStream employees. Read employee reviews and ratings on Glassdoor to decide if HealthStream is right for you.