Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

good coworkers some good TLs and bosses

Cons

--No sick time, it takes out of your PTO --Metric times are getting cut more and more. At some point they will expect people to work like computers. --There is a high turnover rate leads to a lot of work on the poor folks who somehow survived the turnover rate and stayed at the company--so your reward for staying is doing MORE work for the same pay and a measly thank you --There is little transparency--so many people you don't know in the company, esp in senior management, will send you cryptic messages about any little thing. Stop bullying someone because they need to use the bathroom. It's passive aggressive

1.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Compensation is great, the other downfalls probably being why it's so high.

Cons

- Insurance coverage is terrible, think that through if your family has to go under your insurance coverage. - Huge amounts of micromanaging and surveillance, you are constantly reminded by management that everything is monitored, like a threat. How long you were on a call, what you did after the call, how productive were you from that call. How long were the gaps between calls productivity trends day by day. The amount of work you have contributed via each software portal. Does that sound like a happy working environment? I would advise having a position in the corporation either away from direct patient communication or go somewhere else. Countless of workers are very uneasy about these methods and produce a constant feeling of fear of anxiety and fear of what might your manager say about your productivity on a day to day basis...and we are clinicians.

2.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

I think I worked with the smartest most dedicated people of my career.

Cons

Middle management not empowered by executives. My boss was well-meaning but powerless to help his staff. Gives lip service to innovation but really just wants their reports by eod. But mostly: Absolutely terrible data engineering and management leadership (in analytics, not IT, those guys are great). They will absolutely stop you from making an impact. These are the kinds of folks that think they're playing amazing politics but really just gaslighting the whole organization. No one that works for or with them is happy and people leave because of them specifically. It's transparent but not one of the 3 CAOs in 2 years have dealt with it..

Viewing 34 - 36 of 1,097 Reviews

Glassdoor has 1,178 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.