Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

1.0

Feb 14, 2024

Run.

Receptionist

Recommend

CEO approval

Business Outlook

Pros

PTO/benefits are okay I guess

Cons

When voicing an opinion (whether it is too big or too small) to a manager or hr it is easily overlooked. Why bother. Work days focus more on numbers and production rather than actual patient care. Basically became Banfield unfortunately as a company.

3.0

Apr 17, 2023

Current Employee

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and Fair salary

Cons

short staffed, no transparency with upper management.

Heart + Paw Response

Thank you for taking the time to share your experience with us. We value your feedback. One of the ways we care for our team members is through offering competitive compensation and benefits, so we are pleased to hear that you feel our compensation matches your expectations. We encourage you to share any feedback you have regarding management with Human Resources so those concerns can be heard and addressed. We appreciate the passion you bring to pet care and wellness.

1.0

Nov 23, 2022

Talks about Pet Care Reimagined but doesn't actually reimagine

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Full time work available and generally fun coworkers

Cons

poor management, employees are overworked to the point of underperformance affecting their peers.

Heart + Paw Response

We appreciate you taking the time to share your feedback and concerns with us. We strive to embrace an open environment where leadership encourages you to take time off when you need it, so it saddens us to hear you feel you did not receive this level of support. We ask that anyone with similar concerns reach out to Human Resources so those concerns can be heard and addressed. Thank you for bringing your concerns to our attention so that we can make improvements.

Viewing 22 - 24 of 63 Reviews

Jobs at Heart + Paw

Dog Daycare Specialist

Veterinary Receptionist

Veterinary Receptionist

Veterinary Receptionist

Doggy Daycare + Boarding