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Helping Hands Family

Engaged Employer

Helping Hands Family reviews

2.8

33% would recommend to a friend

(122 total reviews)
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Clenn Frost

Not enough data to show CEO approval

32% positive business outlook

Helping Hands Family has an employee rating of 2.8 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Helping Hands Family employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

122 reviews
2.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

you can get a certification to make more money somewhere else. My coworkers are loving. I have amazing mentors who teach me how to help kids.

Cons

People are constantly leaving to get paid more somewhere else. This affects the kids because there's so much instability and inconsistency with their therapy and people keep having to get to know them all over again. The rules around getting paid for hours you work are very confusing and not well communicated on purpose and it's a lot of work to try to not experience wage theft. You can get paid 10 dollars more per hour at other places and this company does not care. They make more profit and pay people less than every similar company in the area. it's sad. Breaks are not guaranteed and you're not paid for sick days.

3.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who truly care, provide coverage, are thoughtful, and give their all when it comes to their clients. Opportunity to maintain consistent hours in event of client cancellation or schedule changes.

Cons

What I’ve observed at my location: overcrowding in clinic (ex: no designated table or classroom space available for your client when they arrive), sick client policy is murky at best with (ex: children vomiting and not being sent home/not notifying parent immediately, having a fever but “it’s not high enough” to be turned away or sent home, severe coughing), average raise is less than .20 cents per hr despite non competitive pay, no scheduled breaks (a full day is 9.5 hrs) despite company policy, fellows are scheduled to exceed maximum fieldwork hours, staff may be asked to come in and make up a day off despite using their earned PTO.

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Helping Hands Family Response
2y
Hello. Thank you for your review. Here at Helping Hands Family, we are committed to the safety and wellbeing of our team members. Consistently, we structure our clinical procedures/operations around best ABA practices that ensures the well-being of our team members, which holds true in the actions we take when a client experiences illness on the day they are scheduled to be in the clinic/at home receiving services. We have a policy that lays out the criteria to establish if a client is experiencing symptoms that require the client to be rescheduled for services on the day that the symptoms are displayed. Our Clinical Leadership team strives to coordinate break times for team members on the floor. If you feel that you are not able to be relieved of duties, we encourage you to address this concern with your Clinical Director and they will work with you to ensure that you receive temporary relief from duty. We understand the hard work that surrounds being in the field of ABA, and as such, we strive to create internal promotional opportunities so that the work our team members put forward to our organization is accurately reflected in their pay. Additionally, we also offer annual merit increases and general rate increases for team members who are seen to have gone above and beyond their role’s expectations.
3.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Job feels rewarding when working with kiddos Coworkers are very supportive

Cons

Communication with HR and managers is confusing and often unsuccessful Burnout is very common Upper management does not seem to actually care about RBTs

Viewing 7 - 9 of 122 Reviews

Glassdoor has 124 Helping Hands Family reviews submitted anonymously by Helping Hands Family employees. Read employee reviews and ratings on Glassdoor to decide if Helping Hands Family is right for you.