Instructure reviews

3.3

52% would recommend to a friend

(284 total reviews)
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Steve Daly

39% approve of CEO

35% positive business outlook

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284 reviews

Reviews about "Culture"

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5.0
Feb 22, 2014

Noticeably Unprofessional in the Right Ways

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At Instructure "Noticeably Unprofessional" describes the atmosphere of the company- suit free, nerf gun fights and stuff getting done without extra paperwork. Not a job where you show up in a tie*, check off a list and go home. It's genuinely a fun place to work, with a serious focus on getting stuff done. There's never a sense that you can't approach someone here. Even the VPs will try to make time for you if there's something you need to chat about. The open layout of the office isn't as awesome now that people are on different floors, but the lack of offices(seriously, not even Josh has one) is really nice when you're stuck on a problem because your team mates are right there. Working here was a great time. Employee events and InstructurCon(shoutout to Sunny for her wonderful work EVERY year!) the weekly lunches, and well stocked kitchens(there are multiple on each floor) in addition to managers that are very focused on team building make working here something you can really enjoy. This company has a ton of benefits, and they do an excellent job monitoring employee feedback to find new ones. I was brought in at the beginning of the hiring ramp that has this company growing like waves in a tsunami. While there were some bumps in the road, the vast majority of my experience was very positive. If you're someone who has an idea of what excellence leading to success in your position looks like from other jobs, and who naturally hits the ground running this company is one that will give you the flexibility and support you're looking for- with a few notable exceptions. Taking ownership for growth is strongly encouraged in just about any way possible here- so long as you aren't doing it at the expense of primary responsibilities. Primary responsibilities are often a little fuzzy, especially if the job is new to you. This can make it a little more difficult as a first job, but as a company they're focusing on it. You are also ensured one on one time with your supervisor, so if you start to feel lost make sure you take advantage of that. Most of the department heads/VPs/titles are for realsies now? are extremely talented people at the tops of their fields with excellent management skills. The marketing team in particular stands out in it's ability to not shed and replace "cogs", but to redesign the "machine" to work best for everyone. From a managing creative/big dreamers perspective they knock it out of the park. *no, no, seriously don't do that, not even on Mondays. Not even to an interview. Not even to an interview on a Monday.

Cons

Company is growing fast, and your managers will be running as fast as you are, so ownership of your own growth is essential Ensuring clear lines are expressed in giving negative feedback could probably improve, as could a focus on certain management styles Would love notes to former employees with stock akin to the companywide meetings, I remember how fast it was changing, and so I'm curious about the plans for today Senior Management could do a better job getting individualized messages to move down the line...though they do a great job keeping everyone up to date on the company direction. Some people have been mentioning the IPO focus as a negative and are blaming that on the higherups- this isn't really fair. That focus is generally had by any of the employees that have vested part of their stock(generally anyone there for more than a year). Josh in particular seems to be one of the least focused on his own stock- but he knows what it means for the rest of us. In working and speaking with him directly it feels like the IPO numbers are more about us than anything else to him. Ok, maybe it's also a little like the CEO version of a gamerscore, but still. A CEOs focus is on directing the company towards its goals- and a major piece of that for Instructure employees is the success of the IPO, because every employee gets stock options.

5.0
Jan 14, 2014
Recommend
CEO approval
Business Outlook

Pros

-amazing office space, unlimited vacation, health care premiums paid, flexible arrive/leave -very competitive pay, control your own destiny -much opportunity for advancement and movement -awesome, youthful culture -talented management team

Cons

-hiring like crazy, too fast? -don't deliver? there's the exit door. -certain disconnects at times between departments leading to the occasional dropped ball or unprofessional handoff when working with customers.

4.0
Nov 22, 2013

Overall great company, not without its challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A very fun, laid back environment. Jeans and a t-shirt are preferred, and no one will get on your case for chatting with a coworker, or throwing foam darts at them. Company events are pretty amazing. Feel free to go running or cycling at any time during the day, as long as you're getting your work done. Great pay and benefits, relatively to other Utah companies. Formerly there was no 401(k) matching program, but one seems to be in the works for 2014. 100% medical and dental insurance. As much PTO as you and your manager deem appropriate. The office is beautiful, big, and has a pretty stunning view of the Salt Lake Valley. Really smart people. Because of the pay and environment, many of Utah's best engineers (and a number from out of state, as well) call Instructure their home. While the transition from startup to mature company has been rough, as the company grows, much of the leadership is becoming more and more experienced, as well. Catered lunch once a week from decent restaurants. Pretty self-explanatory. Huge growth, and a bright future. As others have mentioned, Instructure is headed for an IPO within the next 2-3 years, which will make a lot of folks significantly wealthier. It won't be anything like Facebook's or Twitter's IPOs (no freshly minted billionaires here), but it'll still be a decent chunk of change for a large percentage of the company. Not to mention the resume benefits. Role flexibility. Because of the agile, startup-like environment, there's little likelihood of being stuck in one role and forced to stay there for years. People are constantly putting on different hats, and titles mean very little, for the most part. Yes, engineers write code and support answers phones, but there's still lots of wiggle room and overlap among responsibilities. Plenty of folks have moved from department to department, some even multiple times. As the company continues to mature, this may become less true, but up 'til now that's how it's been. A CEO with former founding/startup experience. Josh knows the drill, and he's pretty well-informed as to what it takes to build a successful company, at least up to IPO. Post-IPO, I honestly am not sure where things will go, but we definitely have a solid direction for the next few years, at least. A product that's well ahead of the competition. While Canvas is by no means the best, most useable product in the context of software as a whole, it is nonetheless dramatically better than other popular Learning Management Systems. An LMS is an incredibly complex application in general, and thus is very difficult to do right. As such, we enjoy a significant competitive advantage, and growth is likely for the foreseeable future.

Cons

The company culture is quite insular and difficult to break into. If you have a resume made of gold and are the brightest mind in your field, then you will likely be welcomed with open arms. Otherwise, though, there isn't much in the way of welcoming or outreach to new hires, or old ones, for that matter. If your first impression doesn't match the generally accepted view of what's cool or desirable, then you will likely feel isolated and under-appreciated. There is very little in the way of training. Instructure employees are expected to learn on the fly and be extremely flexible in the way they do things. This can actually be a plus, but is often a minus because of the confusion and lack of organization it can create. Some people in management positions have very little experience actually managing, and can therefore miss some of the softer, but nonetheless critical, aspects of supervising people. Impossible to know right now, but potential future difficulties because of the early pace of growth. I'm wondering if the breakneck speed at which we've been expanding and hiring will come back to bite us in 5 years.

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