2.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook
Pros
Reasonable pay. Room for advancement and many entry level employees have moved on to leadership and project manager roles. Good benefits for health, life, dental, vision and 401K.
Cons
Unfortunately, management stopped looking at the interior processes of the company (training, retention and team morale) and began focusing only on getting big clients. Promising the clients more than what they are willing to staff to provide. The 12 hour shifts in a stressful call center environment has sent more than one employee away in an ambulance. The rules and policies clearly did not apply to everyone that worked there.