Is Jack Henry & Associates a good company to work for?

Jack Henry & Associates has an overall rating of 4.2 out of 5, based on over 1,375 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 85% of employees would recommend working at Jack Henry & Associates to a friend and 80% have a positive outlook for the business. The best reviews about Jack Henry & Associates have been left by employees working as Business Analyst , Implementation Coordinator and Manager .

Does Jack Henry & Associates pay their employees well?

According to anonymously submitted Glassdoor reviews, Jack Henry & Associates employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jack Henry & Associates. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Jack Henry & Associates?

85% of Jack Henry & Associates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jack Henry & Associates 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Jack Henry & Associates?

Software Engineer (52) , Senior Software Engineer (33) , Technical Support Representative (27) , Programme Analyst (18) , Project Manager (18) , Customer Service Representative (17) , Product Support Representative (17) , Fraud Analyst (16) , Manager (16) , Network Engineer (16) , Business Analyst (13) , Implementation Coordinator (11) , Analyst (10) , Applications Analyst (10) , Technical Support Engineer (10)

What are the pros of working at Jack Henry & Associates according to real employee reviews?

"Great benefits and they def want the world to view them as one of the top tech companies to work for." ((in 227 reviews)); "Great work/life balance (from my department)" ((in 88 reviews)); "People there are great to work with and very talkative." ((in 85 reviews)); "Used to be a great culture when leadership followed Jack and Jerry’s vision." ((in 83 reviews)); "A lot of departments offer work from home which is nice." ((in 57 reviews))

What are the cons of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry has historically allowed top tier talent to leave the company simply based on low pay." ((in 76 reviews)); "In some cases the project managers have way too many concurrent projects." ((in 49 reviews)); "No training only SOP and do it yourself" ((in 29 reviews)); "low salary and bonus conpared to other competitors" ((in 25 reviews)); "Bad upper management, makes you feel unheard" ((in 24 reviews))

What are employees saying about Jack Henry & Associates layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jack Henry & Associates layoffs and their outlook for job security at Jack Henry & Associates in 2026.

What are the top reviewed Jack Henry & Associates locations?

Springfield , Monett , Allen , San Diego , Lenexa , Seattle , Birmingham , Houston , Dallas , Charlotte , Elizabethtown , Louisville , Atlanta , Brentwood , Kansas City , Minneapolis , Overland Park , Alpharetta , Chicago , Joplin , New York , Omaha , Oklahoma City , Indianapolis , Branson , Saint Louis , Plano , Nashville , Columbus , Cedar Falls

Jack Henry & Associates reviews

4.2

85% would recommend to a friend

(1,304 total reviews)

Greg Adelson

92% approve of CEO

80% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Jack Henry & Associates has an employee rating of 4.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jack Henry & Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 28, 2017

Not a good place for career growth

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits,JKHY Stock is doing well.

Cons

Management is horrible, treat employees like dirt bags outdated technologies, their main bread and butter technology is like 30 years old but no plans to revamp it. Management is mainly bossy and just don't want to hear ideas from employees, its like my way or the high way.

1.0

May 25, 2017

Unethical Business Practice in HR

Human resources administrator

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance. Great PTO and Benefits plans. Some managers outside HR are great to work with and very flexible work week.

Cons

Favoritism within HR. Some managers and employees are given special treatment and micr managers throughout HR departments. Policies are not followed across the company. Unqualified managers and supervisors are given positions to avoid promoting qualified managers. Bias and unfair treatment throughout company. Poor bonus structure. New leadership had brought negativity and high turnover. Culture is going in downhill spiral and cynical environment.

Jack Henry & Associates Response

9y

The Human Resources department at JHA continues to do the right thing, do whatever it takes, and have fun along the way. While there may be temporary supervisor assignments given when there is an immediate need, positions are interviewed for and earned, and managers outside of HR are involved in that process to ensure accountability. What I do need to consider is making this process more transparent so team members understand how the decision was made and the leadership framework we use to measure the individual against the leadership capabilities we require. While there is turnover in departments – and HR is no exception – not all turnover is negative. It can also be a sign of under-performing employees moving on to roles which better suit their skill set and abilities. This transition can be difficult and hard to come to grips with in the short-run, but it’s what’s best for both in the future.

1.0

Apr 7, 2023

Terrible company low pay

Fraud prevention representative

Recommend

CEO approval

Business Outlook

Pros

There are NONE run as fast as you can away from this headache

Cons

The pay is way too low for all they expect. They stalk your screen daily and find fault in every little thing you do. Let’s not even begin to talk about the type of customers you’ll be speaking with. They are the most disgusting people I’ve ever spoken to. The minimum for this job should be AT LEAST $22 they don’t even pay enough for this stress. They expect you to take verbal abuse from people for $15 LOL that is a joke. Micro managed No growth in the company UNLESS you’re friends with or know someone!!! Some serious changes need to be made here for fraud reps or expect all your great people to go to a better company!

Jack Henry & Associates Response

3y

Thank you very much for taking the time to share more about your experience working at Jack Henry. We’re disappointed to hear about your negative experience, as what you’ve described does not align with our Core Values. We have shared your feedback with the Contact Center leadership team. Associates are the cornerstone of our organization, and we will do all we can to provide a safe, enjoyable work environment. We welcome to opportunity to discuss your experience further. Reach out to your HR Business Partner or contact us at humanresources@jackhenry.com.

Viewing 10 - 12 of 1,304 Reviews

Jobs at Jack Henry & Associates

Senior Customer Relationship Manager

Product Designer (UX/UI) - Mid-Level

Fraud Support Call Center Representative (CCC)

Product Designer (UX/UI) - Mid-Level