Kin Insurance reviews about "manager"

Horrible pay for product managers

Can't really say there are any cons, I love it here!

Not much to complain about. Just got a little burnt out on sales but that has nothing to do with the company

Churn is high, I find myself having to ask if someone is here anymore alot. I last counted 22 people were fired/ quit in one month The big cons are pay, Customer service and Underwriting support were paid the same. Not sure how that works when one is answering the phone and ticketing and the other involves complexity of making changes, compliance, claims, discounts. Sales gets so much love, they get incentives and expensive/discounted items/gifts. We get a mug or occasional gift card or outing. Please show other departments some love and appreciation.

The Pay isn't great, the people make it hard to leave.

The expectations fluctuate. The managers are not very informed on what they're telling their teams which causes a lot of confusion. It seems like the department is just running on fumes sometimes with not many knowing what to do.

Pay (sales specifically) is low compared to any other organization I've seen and it's not close; both in salary and commission. The commission used to be decent until it got changed again to "align with current market standards". Those who produce well now see a dip in their check for the same output of work, if not more, than they did prior to the change (no longer work here. This is what I've been told). There's about 13 or so sales managers (included are team managers and assistant managers). Only about 2-3/13 truly know what they're doing and actually bring value to the organization and department as a whole. Same goes for the current directors (2). Only 1/2 understands the industry as a whole and makes questionable decisions that later are seen as backwards thinking to the sales agents. The turnover is insane. For the 2 years I was there, I would say, in sales, there has been both from lays offs and resignations around 50-100. For a startup company that doesn't have more than 600 employees, that's quite a lot. A good amount would be about pay (sales and other organizations within the company included), but also lack of vision. Which leads me to the next point. Kin has lost their focus on helping customers. At it's very core, Kin was designed to make buying homeowners insurance simple yet thorough, amazing yet affordable. Florida is a very volatile market and insurers are leaving left and right, so Kin truly doesn't have the blame for everything, but the renewal increases are quite literally absurd compared to other carriers and they do it all in the name of profitability. This is something that can really demotivate the sales team as you see negative review after negative review posted online or when you speak to prospects. You want to back the company and of course sell, but it's very difficult to feel like you're enjoying what you're doing when existing customers, past-customers and prospects looking for a new insurer all have negative things to say about your company. Terrible benefits as a whole and no clear cut way on how to progress in your career.

bad pay, no room for growth.