Kin Insurance reviews about "people"

56% positive business outlook

Reviews by job title

60 reviews
2.0
Mar 17, 2022

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to wear many hats and are exposed to many different business areas

Cons

The working environment is toxic and cutthroat. The directors want to take credit for projects that they didn’t work on, while finding ways to shift the blame for failed projects to others. VPs and directors that manage technical teams have little or no technical knowledge but refuse to trust the experts they hired . They look to hire white people with vision over minorities with demonstrable technical skills. They treat off shore engineers as disposable assets, so when a project fails because of their poor direction they can blame the engineers and remove them. Everyone thinks their project is the most important, but no one at the top has enough understanding to properly prioritize work and make sure that things are done correctly. There are a small number of people who do the actual work and many people who create roadblocks. This is leading to higher turnover and unsustainable teams.

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Kin Insurance Response
4y
Thank you for sharing your feedback, and we are sorry that this was your experience. We prioritize DE&I and strive to create a workplace that is inclusive and equitable for all.
5.0
Jun 16, 2022

Love the people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and being able to still work remotely

Cons

There is no 401k match at the moment

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Kin Insurance Response
4y
Thank you for taking the time to share your feedback with us - we agree, that our people are what make us great! Thank you for being one of them!
5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing tech, fast paced exciting environment, very supportive people. Benefits are great! Senior leadership actually values opinions of sales reps and managers. Rapidly growing and changing company so keeping up with all the changes is a pro and a con (a pro for me but I could see it being a con for others)

Cons

Hard feeling connected in a 100% remote environment.

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Kin Insurance Response
4y
We take feedback to heart, thank you for sharing yours!
1.0
Mar 29, 2022

Cracks in the Foundation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote organization a plus during COVID. My teammates have been exceptional to work with: supportive, kind, and hard working people dedicated to solving problems. Good work/life balance.

Cons

Kin touts diversity and inclusion as a core value, but it is simply something to be talked about, and never to be followed-through on. If you ask why, HR says it's a "leading question" that they don't want to talk about. Compensation isn't the worst, but you can certainly make more money somewhere else with a lot less headache and frustration. Benefits aren't anything to write home about. If you work toward a promotion, you have a better chance of achieving it if you are white. Alternatively, you can easily take on a team title for extra responsibility, but with no extra compensation. Kin is not invested in the growth of their employees. Leadership is extremely hands off. The key to success is: ship your tickets, don't ask too many questions, and don't make anything their problem. Kin claims it has a blameless culture, which translates to no one gets blamed until something goes wrong - and it's rarely leadership to blame. Management has also demonstrated seriously questionable behaviors regarding people of color, where making discriminatory and racist comments is only the tip of the iceberg. A job at Kin is just a layover on the way to a real software company.

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Kin Insurance Response
4y
Thank you for sharing your feedback. We are sorry to hear about your experience. Kin is continuously working to improve our employee experience and we strive to create a safe work environment for everyone. We take the issues you have raised very seriously and would recommend reaching out to HR@kin.com discuss further. Kin is committed to DE&I and cultivating feelings of belonging, connection, and inclusion for all employees.
2.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work and decent pay. Chicago and St. Petersburg folks have the option of going into the office if they want. Work life balance can be easy to maintain if you set firm boundaries. There are the standard tech perks, like learning budgets and unlimited PTO that people actually use, and leadership encourages you to use it. There are some areas of high functionality depending on what team you’re on, your area of expertise, and who you report to.

Cons

There is a lot of churn around teams. The purpose of teams is not clear, and role clarification is not clear either. 
 There is a lot of firefighting and heroism, and people are rewarded more for their ability to put out fires than they are for creating long-term solutions. Case in point, there was a large fire put out last year and the people who put out the fire were all given bonuses, while the people working on the long-term solution was insulted and then the team was disbanded. 

Front end work and engineers are not valued as highly as back end. The culture has improved, but is still biased toward back end.

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Kin Insurance Response
4y
We appreciate you bringing your concerns to our attention, and we encourage you to contact the HR team (HR@kin.com) to discuss further. We’re sorry you faced such a situation, as we are continuously working to provide a psychologically safe and equitable workplace for all.
1.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some nice people at Kin.

Cons

The business model does not work. I find it hard to believe that Kin will ever become profitable as a result. The work environment is quite toxic and "Managers" are overworked and as a result, literally don't respond when you reach out to them. The training is a train wreck. You are given so much to learn in back-to-back sessions, that it's literally impossible to retain because it's tremendous information overload. The trainers are snarky and seem exasperated that you can't possibly learn everything. I passed my licensing exams on the first try, however because the training is so extensive - with none of it being "actionable" in real time, it was impossible to have the needed information to pass onto the customer. The toxicity of management is palpable. It's a churn & burn culture and I feel sorry for people who have to work there and so glad after six months I realized it was all smoke & mirrors and found a good job.

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Kin Insurance Response
4y
We are sorry to hear about your experience. Employee experience and onboarding is very important to the success of our employees and we strive to create a positive work environment for everyone.
5.0
Jun 12, 2022

good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and culture are great.

Cons

There are no cons so far.

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Kin Insurance Response
4y
Thank you for sharing your feedback with us!
5.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to do cool things, a great product, and smart and highly motivated people

Cons

High growth means rapid changes in processes and team composition. Though they are stabilizing a bit recently, you'll have to be comfortable with change.

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Kin Insurance Response
4y
Thank you for sharing your feedback! We agree, our teams ability to be flexible along with their creative problem solving are some of the things that make Kin great!
5.0
Mar 12, 2022

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

The people and culture are amazing! Competitive commission structure and co-workers are always willing to help. Management actually listens to your concerns, problems, issues and implements plans to address them. If you show up and do your job, you will be rewarded.

Cons

You just have to be flexible with change.

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Kin Insurance Response
4y
Thank you for leaving your feedback, we appreciate it!
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