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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions All-call Interpreter reviews

2.2

0% would recommend to a friend

(37 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

All Call Interpreter employees have rated LanguageLine Solutions with 2.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most All Call Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 38% below average by All Call Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

37 reviews
1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Able to work from home.

Cons

They pay minimum wage, no benefits, no response from the managers, a lot of technical problems, unsolved issues with payroll, and nobody cares.

1.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home. That is it.

Cons

Where should I start!! Bad pay, NO pay hike in SIX years, Supervisor pushes questions to other departments, getting a day off is impossible, constant monitoring but no Bonus, no increments...while they keep on buying other similar companies. Their profit $$s are great though, just no respect for the people that let them do what they do. Basically nothing but a regular salary which one can not survive on. Period.

1.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Work at home. - Earning an income to survive if lack of other options.

Cons

- Job requires great skills , education, effort but in the other hand Miserable pay, minimum wage, no respect. -No paid vacations, hard to get days off without them seizing the opportunity to count it against you, inflexible schedule. - According to their client companies LLS charges them high bills , for one day of an interpreter's work about approximately 10000 USD , the interpreter gets less than 90, that's how cheap they are ... - Slave driving Greedy company only interested in profit and exploitation of employees. - They sometimes claim mistakes in the calculation of payroll but mysteriously these "mistakes" always give you less than they owe, never more. you always have to be vigilant and document and watch the number of hours you worked which gives you extra work in addition to the already high demand, stressful work you are doing. - Clients/agents from companies you interpret for are sometimes, rude , stressed, uneducated, stupid, not trained on how to work with an interpreter and tend to blame the interpreter for their incompetence, in which case your own company does not get your back and throws the interpreter under the bus to appease the client. Interpreters are considered disposable, and that is why the company cannot retain a lot of experienced competent interpreters and counts on continuous hiring with low standards. management is cheap in compensation of equipment etc, they always try to find excuses to give you only partial compensation or nothing at all. they refused to pay for equipment claiming it is not the kind that they want, then after I proved to them it was not the case, they only paid for one piece of equipment and not the other. Despite having outstanding evaluations and excellent performance there is no reward or incentive in the long term except for a tiny taxable performance bonus of about a hundred and smth dollars twice a year. you only hear from them if they are trying to police you, or if they get an inaccurate complaint from a from a 1 over 100 mentally unstable frustrated client trying to use the interpreter as a punchbag to blame for his own issues, problems, incompetence, etc. in which case LLS takes his word over yours. -The Fact that they post fake positive employee reviews here to mislead possible prospects.

Viewing 22 - 24 of 37 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.