Is LanguageLine Solutions a good company to work for as a Phone Interpreter?

Phone Interpreter professionals working at LanguageLine Solutions have rated their employer with 4.0 out of 5 stars in 54 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Phone Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Phone Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Phone Interpreter employees well?

Phone Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.1 out of 5 stars based on 54 anonymously submitted employee reviews. This is 9.1% worse than the company average rating for salary and benefits. Find out more about Phone Interpreter salaries at LanguageLine Solutions.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 141 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 91 reviews)); "No pay for time off." ((in 33 reviews)); "No pay raise after the initial raise" ((in 32 reviews))

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LanguageLine Solutions

LanguageLine Solutions Phone Interpreter reviews

4.0

28% would recommend to a friend

(54 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.2

Senior management

2.1

Culture & values

2.1

Compensation and benefits

Phone Interpreter employees have rated LanguageLine Solutions with 4.0 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Phone Interpreter professionals have a good working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Phone Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

54 reviews

3.0

Nov 29, 2023

Great salary if you're in a poorer country

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Great salary only if you're in a poorer country

Cons

Constant calls, virtually no breaks unless you commit to taking unpaid breaks. Why you wouldn't want to take breaks? Because God forbids if their system crashes, the downtime is on you, so you will always want to work extra hours and skip breaks so that you'll build up extra hours in case something goes wrong and you end up losing hours for no reason.

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

4.0

Oct 13, 2023

Great company, lack in communication

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Working at home, decent salary.

Cons

The work can get a little stressful.

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many resources including a team of managers available to support and help our interpreters grow and be successful. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

1.0

May 24, 2023

Okay

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

It’s good that you can work from home

Cons

Overwhelmed stress. Non stopping calls

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.

Viewing 10 - 12 of 54 Reviews

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LanguageLine Solutions Phone Interpreter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great salary if you're in a poorer country

Great company, lack in communication

Okay

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