Is LanguageLine Solutions a good company to work for as a Phone Interpreter?

Phone Interpreter professionals working at LanguageLine Solutions have rated their employer with 4.0 out of 5 stars in 54 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Phone Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Phone Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Phone Interpreter employees well?

Phone Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.1 out of 5 stars based on 54 anonymously submitted employee reviews. This is 9.1% worse than the company average rating for salary and benefits. Find out more about Phone Interpreter salaries at LanguageLine Solutions.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 141 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 91 reviews)); "No pay for time off." ((in 33 reviews)); "No pay raise after the initial raise" ((in 32 reviews))

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LanguageLine Solutions

LanguageLine Solutions Phone Interpreter reviews

4.0

28% would recommend to a friend

(54 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.2

Senior management

2.1

Culture & values

2.1

Compensation and benefits

Phone Interpreter employees have rated LanguageLine Solutions with 4.0 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Phone Interpreter professionals have a good working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Phone Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

54 reviews

1.0

Mar 17, 2024

Salary sucks

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Moral obligation to assist people with limited language proficiency

Cons

Salary and attitude of the higher in rank sucks

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

Jan 26, 2024

a good company to work for

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

easy job. you feel good about helping people.

Cons

low pay rate. no increase

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

1.0

Dec 12, 2023

Too much of a stress

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, so you don't need to commute.

Cons

Low pay. HR never replies. Never knew who the HR was. The client is over you about everything. Need to work on holidays. Days off need to be submitted at least 2 weeks in advance and they can deny it.

LanguageLine Solutions Response

Our interpreters meet the industry’s highest standards, earning the privilege to interpret for our clients and the communities they serve. LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been validated by numerous outside agencies, including “Great Place to Work.” As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.

Viewing 7 - 9 of 54 Reviews

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LanguageLine Solutions Phone Interpreter reviews

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Salary sucks

a good company to work for

Too much of a stress

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