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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(416 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

416 reviews

Reviews about "Career Development"

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1.0
May 24, 2025

So shady!

Recommend
CEO approval
Business Outlook

Pros

Work from home position. System is reliable.

Cons

They will cut your hours if business is slow. Very unstable. Schedule has been modified 3x this week after It's official release. No paid holidays! No promotions or opportunities for advancement.

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LanguageLine Solutions Response
1y
Thank you for your feedback. We’re glad to hear you find the system reliable and appreciate the flexibility of working from home. We also recognize your concerns about schedule stability and the lack of traditional employee benefits, we are always working to improve the interpreter experience. If you’d like to share further thoughts, please reach out to us at interpretercommunications@languageline.com.
3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay for just starting out Work from home Training is great and paid

Cons

The pay is kind of low No room for promotion Back to back call is what they want Too many rules Feels lost, I can’t tell how poor or well I perform, barely receive any email from the company regarding anything Too many categories of calls, hard to expect what’s coming next, makes me very anxious when I work

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the flexibility of working from home and the quality of our paid training program. Your experience and well-being as an interpreter are important to us. We understand that fluctuating call volume and the wide variety of call types can feel overwhelming at times. Interpreter work can be fast-paced, and we strive to prepare our team as best as possible with resources and ongoing support. It's unfortunate you feel disconnected and unsure about your performance. We want to make sure you feel supported and informed in your role. If you're not receiving regular communications or performance updates, please reach out to us at interpretercommunications@languageline.com.
3.0
Apr 30, 2025

It's ok

Recommend
CEO approval
Business Outlook

Pros

Good initial training that is paid

Cons

No options to get raises FEMA calls forced on you, meaning your pre-set schedule gets walked all over

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LanguageLine Solutions Response
1y
Thank you for your review and for acknowledging the value of our paid initial training. We’re glad to hear that aspect of your experience was positive. It's unfortunate you felt your schedule wasn’t respected. We do encourage open communication if any issues arise so we can help clarify expectations and support smooth operations. We appreciate your time with us and wish you the best in your future endeavors.
Viewing 34 - 36 of 416 Reviews

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