LanguageLine Solutions reviews

Largely underpaid, management is a joke. I work as a full-time over the phone interpreter, there's a 15 minute break in the morning and one in the afternoon, and half an hour for lunch. So basically you can go to the bathroom three time throughout eight hours. If you take your break more than 18 minutes, there will be phone calls and emails come in to remind you that you are not supposed to take three more minutes. No benefits at all, no paid vacations. I worked on all holidays, Easter, 4th of July, Thanksgiving, Christmas, New Year's, you name it. And you don't get paid more when work on holidays, it's still less than $15 an hour. And don't ever expect a pay raise. Working for them really should be your last option. Working from home is not really that much of an advantage, because you can't leave your desk since it's a landline and the calls come in one after another.

Don't make the same mistake I did and stay away from this company. This is by far the most stressful job I ever had and get ready to be treated as dirt. The interpreters are getting paid $10 an hour which is what they normally pay customer service people in India. Yet you are expected to know a lot of legal and medical terminology and follow a rigorous protocol which includes picking up the phone on the first ring. You will make a lot more money working at 7/11 or at your local gas station and at least will be able to take short breaks during the day. The only reason this company is still in business is because there are a lot of people who for one reason or another (caring for a child, etc.) need to work from home.