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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

253 reviews

Reviews about "Culture"

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2.0
Oct 31, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Wfh, set schedule and reliable pay

Cons

Bad communication and no support or vacation time

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LanguageLine Solutions Response
8mo
Thank you for sharing your feedback. At LanguageLine, we’re proud to be recognized as a Great Place to Work® for six consecutive years. This achievement reflects our ongoing commitment to enhancing the interpreter experience through stronger systems, valuable resources, and continued support. We appreciate your comments as we are always looking for ways to improve the interpreter experience. We value your contributions and wish you continued success in your career.
1.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

At least theyhey pay on time

Cons

Spanish Interpreters are often poorly treated. Working here is awful and miserable. The way some representatives speak to them is UNACCEPTABLE. Most health care insurance representatives lack the training to work with interpreters effectively. Furthermore, clients you have to interpret for are very difficult and constantly interrupt the interpreter. Honestly, I did this out of necessity for a job because this company are exploitative.

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LanguageLine Solutions Response
8mo
Thank you for sharing your perspective. LanguageLine’s clients receive guidance and training designed to promote effective and respectful collaboration with interpreters. Our commitment to professionalism and inclusion is central to our mission of enabling communication and understanding across languages and cultures. Our teams continually work to strengthen client education and interpreter support to ensure that all participants in the language access process are treated with dignity and respect. Best wishes.
1.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Work at home, no commute.

Cons

Unfair treatment, being underpaid, undervalued.

avatar
LanguageLine Solutions Response
8mo
Thank you for sharing your feedback. LanguageLine Solutions schedules interpreters based on business needs, in alignment with the terms of their employment classification. Work hours may vary depending on call volume and client demand. Regarding overtime, LanguageLine follows all applicable local, state, and federal labor laws. Eligible employees are compensated for all overtime hours worked in accordance with these regulations. If an interpreter believes their hours or pay have been recorded incorrectly, we have protocols in place so that their concern can be reviewed and addressed through the appropriate process. LanguageLine values the contributions of all interpreters and remains committed to maintaining fair, lawful, and transparent employment practices.
Viewing 7 - 9 of 253 Reviews

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