Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"flexible work from home" ((in 540 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 58 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 157 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 14, 2026

Supportive management and tools, but low pay and guidance issues

Software engineer

Recommend

CEO approval

Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.

2.0

May 14, 2026

Flexible remote work with some demanding assignments

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible remote work, supportive team environment, and valuable experience using Mandarin and English in professional settings.

Cons

Call volume could be unpredictable, and some assignments required strong focus for long periods of time.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience with us and for your contributions as a Mandarin Interpreter. We appreciate your feedback regarding the flexibility of remote work, the supportive team environment, and the opportunity to use your language skills in meaningful professional settings. We also value your comments about call volume and assignment demands, as well as your suggestions around scheduling transparency and ongoing feedback. Insights like yours help us continue reviewing our practices, resources, and support systems to better support interpreter success. We wish you continued success in your career.

5.0

May 13, 2026

Good benefits and training, but vague restrictions exist

Interpreter

Recommend

CEO approval

Business Outlook

Pros

It really depends on what you want, if you want fixed schedule with guaranteed salary and benefits, good trainings and responsive team. And yes this is a place for you.

Cons

Often getting pin blocked due to some vague reasons (logged out if I need to go restroom etc…)

LanguageLine Solutions Response

2mo

Thank you for your 5-star review and for sharing your experience with LanguageLine Solutions. We are pleased to hear that you valued the training, benefits, structured schedule, and support from the team during your time with us. We also appreciate your feedback regarding account restrictions and scheduling concerns, as we continuously review our practices and systems to support interpreters effectively. Thank you again for your contributions, and we wish you continued success in your career.

Viewing 13 - 15 of 2,170 Reviews

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