Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible schedule, work from home (though, that proved to be a challenge for me)" ((in 524 reviews)); "The training is good and complete." ((in 133 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 11, 2023

good company

Interpreter

Recommend

CEO approval

Business Outlook

Pros

they always pay on time

Cons

sometimes theres no opportunity to grow

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We do have a team of Quality Assurance Professionals available for interpreters. They also provide Observations and feedback/coaching. Additionally, we have many other resources available to support and help our interpreters grow and be successful. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

Sep 9, 2023

Flexible WFH but work like a robot

Interpreter

Recommend

CEO approval

Business Outlook

Pros

- work at home - pay is about industry level - not too stressful in terms of being monitored - interpreter friendly system

Cons

- pay can remain the same level for years - no designated supervisor, all requests made through computer systems - no wiggling room since all personal needs requested by computer, no one to talk to - work on all holidays without extra pay - can be forced to reduce hours because of business needs

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.

2.0

Sep 8, 2023

Cheap Cheap Cheap

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Provided training, small support money for study. Co-workers. My coach is pretty nice(depending on the language). Wfh

Cons

The company is so cheap, being stuck at home. Low quality interpretation due to low pay. Low quality training, some rude clients think we are interpreting robots. Cheap labor> quality service. The benefits are ridiculous.

LanguageLine Solutions Response

Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 235 - 237 of 873 Reviews

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Jobs at LanguageLine Solutions

Sales Collateral and Enablement Specialist

Associate Product Manager

Medical Interpreters Needed – Oklahoma City, OK

Spanish Medical Interpreters Needed – Chambersburg, PA

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LanguageLine Solutions

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Reviews about "Compensation"

good company

Flexible WFH but work like a robot

Cheap Cheap Cheap

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