Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

3.0

Feb 10, 2025

It will slowly drain u.

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

-if u love language and talking, u will enjoy this. (but back-to-back call may eventually drain ur enthusiasm.) -receiving salary on time. -management will try to accommodate ur request (as long as it's reasonable) -WFH

Cons

Most of the limited-english proficiency person are elderly. Therefore, in addition to interpretation, u need have patience. Sometimes u need to shout because a lot of them are hard of hearing. Some of their native language grammar is poor, and they often speak with a strong local accent, which means you may need to reconstruct and understand their sentences before you can interpret. These factors make it even more challenging. Now, imagine receiving over 80 calls in one shift, non-stop—it can be really stressful. The income is fixed, with no paid leave, no bonuses, and no raises. The salary is considered a bit low for a night shift. The shift schedule rotates from time to time, which can impact health (at least for me). Additionally, being on a night shift means it takes longer to recover when you're sick. Taking medical leave will affect u meeting ur salary targets unless you make up for the missed hours. In the end, it feels like you're sacrificing both your health and income. For annual leave, you have to bid for it. There are only very limited slots available each month, and some days are restricted.

LanguageLine Solutions Response

Thank you for your feedback. Since your calls are handled through one of our partners, we encourage you to reach out to them directly to address any concerns. Wishing you the best!

3.0

Jan 25, 2025

Regular pay, but can be stressful

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home. Opportunity to help people and have an impact. Regular chances for overtime hours.

Cons

Often on back-to-back-to-back calls. Not a lot of room for career progression as an interpreter. Managers are basically just supervisors and don't take much interest in you outside of what you can do for them.

LanguageLine Solutions Response

Thank you for sharing your feedback! We're happy to hear that you appreciate the ability to work from home. We understand that back-to-back calls can be challenging, and we’re always looking for ways to improve the interpreter experience. We do post all corporate and interpreter positions. If you have additional feedback, reach out to us at interpretercommunications@languageline.com.

4.0

Jan 6, 2025

Good pay. Work from home. Flexible schedule

Senior language specialist

Recommend

CEO approval

Business Outlook

Pros

I can create my own schedule, working from home. The pay is good, with regular raises or bonuses. Supportive boss.

Cons

No team-like environment. Can be lonely - not many people to talk to throughout the day.

LanguageLine Solutions Response

Thank you for sharing your experience! It’s great to hear you enjoy the flexibility, pay structure, and support from your manager. We understand that remote work can sometimes feel isolating, and we’re always exploring ways to foster a stronger sense of community among employees. If you have ideas or would like to share more thoughts, please reach out to us at hrsupport@languageline.com.

Viewing 25 - 27 of 296 Reviews

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LanguageLine Solutions

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Reviews about "Management"

It will slowly drain u.

Regular pay, but can be stressful

Good pay. Work from home. Flexible schedule

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