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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

296 reviews

Reviews about "Management"

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1.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work at home, not having to deal with commute.

Cons

Other than the pros listed above, there is no other good thing to say about the company. Crappy pay and even reduce your rate. I had been working for a company called Tele-Interpreters, and later purchased by LLS. I was paid at a rate of 50 cents a minutes (which was low but I can accepted it). Been working for them for about 3 years and then when LLS purchased them, they had to reduce my rate from 50 cents to 35 cents/minutes. The reason (or excuse) they told us for the reduced rate was economic hardship. COME ON LLS, you guys have been ripped the government and private agencies off by charging them $3 to $4 and even $5 a minute. YOU can't even afford to pay your employee 50 cents or that??? So I quit my job and working for Pacific Interpreter and get 60 cents a minute now. However, last December, again, LLS purchased Pacific. Now they are thinking to merge both interpreters into one by paying us AGAIN CRAPPY rate of $14/hour which if you divide 14 by 60, it would be 23.33 cents a minutes. 23 cents COMMON LLS how much respect did you give to your interpreters??? You are depend on us to make you rich and you can't even afford to pay us more than 23 cents a minutes????? My advice is if you are a new interpreter and need some experience, then work for them. However, let you tell you be ready to drink a lot water. Their $14/hour is hard working money. They expect you to take a load of calls non stop. Once you have experience, QUIT and look for something better. They expect you a lot from you and give you almost nothing.

1.0
Sep 15, 2013
Recommend
CEO approval
Business Outlook

Pros

What kind of company forces it's salaried staff at the home office in Monterey, CA to go online and post phony positive reviews? Language Line! Hence the ridiculous posts where some people say they think they are paid "too much." Well that could ONLY be corporate staff because 99% of the staff makes minumum wage without benefits, vacation time, sick days, etc.

Cons

Being exploited, being unappreciated, being a part of a revolving door call center company that pimped out the interpretation industry, being part of the problem by accepting their horrible wages, being undervalued, having no hope of career advancement, having to put up with call center supervisors based, I mean supurvisors, who evaluate you when in fact they don't know what they are talking about....just to name a few.

Viewing 289 - 291 of 296 Reviews

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