I was at LegitScript when all the reviews were 5 stars, everyone was happy, programs were being built, etc. I was also there when nearly the entire development team was let go for not being a "culture fit", outside contractors were brought in to do software development, and half the new hires didn't seem to make it through training. So I saw both sides of the company. It was weird, and very sad, and I struggled with leaving because I loved the work and the company, but all the bad Glassdoor reviews are pretty accurate.
Being understaffed is definitely a business model. Managers were always begging for resources but there was no way they would ever hire and train anyone before a contract was signed.
LegitScript is NOT a tech company. Not at all. It was always uncomfortable working with some actual huge tech companies because LS likes to pretend they have all this great technology that drives their analysis. They don't. It's very manual work.
If you stay long enough to lead a team, have fun. Your analysts are underpaid and terrified of losing their jobs. You probably are, too, since you've been there long enough to see solid employees just "decide to move on".
You'll notice a lot of the managers are completely milquetoast. This isn't a company that values diverse ideas or discussion of how to improve if that discussion includes criticism of upper management . The pool of managers is mainly made up of people who will just come in, conform, and keep their heads down.
There is zero value placed on employees as people. Zero. Your only value there is as a resource. If you aren't good at the job fast enough, you will be let go. If you're leading a team, get used to constantly having to hire and train people. It's a stupid, inefficient way to operate. Having moved on to lead a team at a company that cares about the employees (yes, they exist) let me just say my job there is SO MUCH EASIER than it was at LegitScript because 3 of my 4 reports have been there 5+ years and know the job inside and out. They also feel happy, valued, and safe, and it is reflected in their work. Most of them come in on Saturday or Sunday for a couple extra hours. That is what you get out of employees when you treat them well and care about their happiness.
The analyst jobs are very specific to LegitScript and unlikely to translate into other, better jobs elsewhere. Plus, at least when I was there, you had to sign a non-compete, further limiting your ability to get some experience and then bounce.
