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London Computer Systems

Engaged Employer

London Computer Systems reviews

4.1

86% would recommend to a friend

(48 total reviews)

David Hegemann

94% approve of CEO

85% positive business outlook

Reviews by job title

48 reviews

Reviews about "Culture"

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3.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company culture Pretty good benefits

Cons

There is a lot of secrecy in the company and things often aren't explained to lower level employees until basically the customers find out. Brand new support reps are usually expected to work the 10-7 shift without being given the option to work the other shifts.

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London Computer Systems Response
4y
We love our Support team, they are one of the best in the business! In fact our support team has even won a Stevie American Business Award for Customer Service Department of the Year. In order to make sure that we are able to provide that type of high level support to our customers, we are open from 8 a.m. - 7 p.m. each day with multiple different shift options.
5.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company and great employees

Cons

More flexibility to work from home 5 days a week would be nice.

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London Computer Systems Response
4y
Thanks for your feedback. We are happy to have you on the LCS team!
2.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Most of the people I worked with were amazing individuals. Caring, smart, just amazing humans all together.

Cons

-The company/mgmt. ignored the Americans with Disabilities Act when it came to reasonable accommodations. -Mgmt. has no idea how to handle a situation involving disabilities. Mgmt “tried to be understanding”, by asking when I’d make a full recovery from PTSD, this is not acceptable and is grossly ignorant. -Tried to force me back into a role I was no longer capable of doing (due to my disabilities) bc I wasn’t giving them “high enough output” in my current role. -Fatphobic diet culture is pushed in nearly every aspect, but yet the company/insurance doesn’t offer any options to help with long term healthy lifestyle changes. (E.g. Gym memberships, healthy eating coaches, cooking classes, mental health help. Medical weight loss options aren’t covered by insurance bc HR said it’s “high liability”. But not too high liability to make employees feel fat shamed at every turn.) -My Lvl 2 overstepped in many ways. Got way too personal, wanted to “be my friend” outside of work (social media platforms), did things on “my behalf” I didn’t ask for, went entirely overboard with policing my use of “please” and “thank you”. I’d never felt uncomfortable with a female coworker until this person.

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London Computer Systems Response
5y
LCS supports the inclusion and success of all it's employees and works with individuals as appropriate to make reasonable accommodations to their job duties that allows them to thrive in our work environment. However, as with any business, employees must still be able to perform the essential functions of their job with or without accommodation. LCS also supports the physical and mental health of all of our employees through our employee wellness program which offers resources for physical, mental, and financial wellness. We also offer access to an Employee Assistance Program and an onsite fitness center. Participation in all of these programs is voluntary and available free of charge to all employees. Thank you for your feedback and we wish you success moving forward.
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