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MasterControl

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MasterControl reviews

3.4

62% would recommend to a friend

(38 total reviews)

Jon Beckstrand

68% approve of CEO

20% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.1

Career opportunities

2.9

Senior management

Ratings by demographic groups

Reviews by job title

38 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Jan 25, 2021

Great people and decent place to work

Labs
Recommend
CEO approval
Business Outlook

Pros

Great people The company is always striving to always improve HR is awesome to work with Company management is very enthusiastic Compensation is good The employee recognition program is great Pretty good compared to other companies in Utah

Cons

I can only speak for the Labs department of MC when it comes to cons: Poor communication Divide in engineering/architecture/product (which comes from poor leadership communication) There have been several empty promises from labs management Lack of diversity - the majority of labs are white males with some females but even the female diversity is lacking in ethnicity. Too many pointless meetings The amount of drastic changes in Labs have been hard to keep up with and it's getting really exhausting. People are moving all over the place and worrying about the stability/viability of their jobs.

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MasterControl Response
5y
We really appreciate you taking the time to leave us a review. Thank you so much for recognizing our efforts to continuously improve; we are always looking for new ways to grow, develop, celebrate, and recognize our people. We are sorry to hear that the recent changes in our engineering department have been difficult. As you know, we are currently in the middle of a massive Greenfield project and we are changing a lot of our processes, tools, and technologies to keep up with customer demand - and that can surely be stressful. This is a great reminder that we can do better at communicating change within the organization so thank you for that feedback! As for diversity, we agree on the importance of differing perspectives within an organization. We are committed to hiring the best candidates from the most diverse candidate pool that we can - and we are so excited to see more diversity within our engineering department in the near future. Thanks again for leaving us a review and please don't hesitate to reach out to HR with any questions or if you want to continue this conversation!
1.0
Jan 25, 2021

Cares more about the almighty dollar than the people behind it.

Engineering manager
Recommend
CEO approval
Business Outlook

Pros

Solid company with no risk of going out of business. I really feel like leadership means to do the right thing.

Cons

I absolutely loved MasterControl when I first joined. Everything about it spoke repsect, caring, and an overall sense of "family away from family". It was great! However, Now, I feel like MasterControl has lost their focus on people. They care more about making money as a successful company than they care about the people who help make the company successful. They wave their verbal pom-poms excitedly as they announce changes that MC thinks will help the company, but the employees hate the changes that are being made. Unfortunately, the leadership (especially HR) lives in such a world of dissonance and group-think that they don't see their own blind-spots. Even now, reading this, I'm sure leadership is thinking "This person doesn't know what they're talking about. We're a GREAT company!". Well, let me just say that there's a reason the Glassdoor reviews have dropped a full point over the last year, and it's not just because of the poor way they handled the layoffs (which was an embarrassment). If anyone speaks up, they are listened to, but then mocked for having a poor attitude behind the curtain. One of the leaders is recruiting his friends from Target and is paying them exorbitant amounts of money so that we can get "top talent". The interview process consists of bringing friends into the interview, shooting the breeze, then hiring the candidate (regardless of the opinions from others in the interview). They've started to care more about performance and less about people. As a result, they are paying a LOT of money for less-than-stellar principal engineers because they think these engineers are "experts in their field". Don't get me wrong. Performance is huge in an organization, but MasterControl fails to see you can get much higher performance when you change the mindsets of the people instead of forcing their behaviors to change. Unless they change the way they've been doing things, the company is on the brink of a mass exodus, they just don't know it yet.

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MasterControl Response
5y
Thank you so much for taking the time to leave a review; we really appreciate your candid feedback. It is unfortunate to hear that you feel the culture has changed here at MasterControl. We cannot deny that this past year has been difficult. Covid-19 has taken a toll on several companies within the software industry, and we are no exception. With that said, we have worked hard to continue to make MasterControl a great company – a place where employees feel valued and recognized for their contributions. We deeply care about the financial success of the company, but we also recognize that our product will be most successful if our employees and customers are happy. Interviewing to find top talent is a priority to us, and we love employee referrals (in fact, we have an employee referral incentive plan to encourage our employees to refer their peers). We are very sorry to hear you feel our hiring strategy has been unfair; that has most certainly never been our intent. Hiring exceptional teams is one of our core values. We value diversity and we try to interview every candidate with an open mind to find the most qualified candidate, from both a culture and experience standpoint. We would love to further understand and discuss your concerns, so please feel free to reach out to HR directly. We wish you the best of luck in your career!
3.0
Nov 3, 2020

Good Place

Operations
Recommend
CEO approval
Business Outlook

Pros

Location, large company, some room to grow

Cons

Stuck in 90's tech culture. 2 weeks vacation and doesn't grow until 3 years at company. Salary is not competitive with similar companies

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MasterControl Response
5y
Thank you for taking the time to share your perspective with us! Developing and maintaining an amazing company culture is a top-level priority for us - in fact, building exceptional teams with an exceptional culture is one of our core values. We would be interested to hear your thoughts on what you specifically felt was 90's culture (aside from our Fresh Prince-themed employee event last year (pre-Covid)). Regarding the vacation time, our standard is always 3+ weeks PTO as well as a floating holiday and 8 paid holidays off. We also conduct ongoing research to ensure our compensation packages are well within the industry standard, but we are open to talk to you about it at any time. Please feel free to contact HR if there are any misconceptions we can clear up. We sincerely wish you the best in your career!
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