MasterControl reviews

3.4

62% would recommend to a friend

(244 total reviews)

Jon Beckstrand

68% approve of CEO

20% positive business outlook

MasterControl has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MasterControl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

244 reviews
2.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The People are wonderful to work with.

Cons

The culture is awful. If you don't kiss butt you are ignored. For a company that is supposed to help companies maintain "Quality" in their products, MasterControl does a horrible job of maintaining quality in their product, and it's all due to the Executives constantly "restructuring" the company. Due to this restructuring, they have zero Quality Assurance engineers.

3.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

I was very excited to work for MasterControl and loved the benefits in addition to the work/life balance.

Cons

No faith in the c-suite (disorganization at its finest) and they have now become a company where their client-facing people are disposable. There have been multiple rounds of layoffs and it doesn't provide anyone comfort in the organization or in the stability of their jobs. They also laid off our main VP in Services who was the only one in management who advocated for the people and helped change the previously dysfunctional culture of the department. The new CCO is a dangerous addition and highly disliked and doesn't make any effort to get to know the people. It's quite sad to see such a great culture and company go downhill. Additionally, the company's product needs a massive revamp and while they are trying to get new product to market, they can't seem to hit the mark and customers are feeling the impact.

3.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- Nice people - Beautiful location for HQ

Cons

- Was told no "time card" during the interview process - However they require you to email your team when you are starting and ending work. With what you plan on working on/what was accomplished. They were VERY particular about the format of these emails and VERY on top of making sure everyone filled them out. It was very confusing for my line of work - being on call etc - No expectation of working hours during interview process. This is false. If you didn't send your "starting work" email to the team at what they deemed an appropriate hour - you will get called out. If you ended too early, you would get called out - on call - typically on-call for me as an engineer in other companies was for production-related outages - Their on-call was literally doing daily work. E.g. they have offices in the UK - so you were expected to work normal tasks during on-call hours to accomodate the global hours - not just maintain production. Basically added 15-20 extra hours of work every call rotation. VERY bizzare. - Fun Clubs - I was told that they have a rock climbing club during interview processes where you can go climbing with co-workers during company hours once or so a week. Very cool! But again... after joining - they only allow up to one hour per week per club. So if i were to go climbing with co-workers in Cottown Wood canyon - it would definitely go over - I never once went because it was simply impossible to fit that into an hour. I left after a few months.

Viewing 25 - 27 of 244 Reviews

Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.