Mews is losing the X factor that brought many of us here. Little by little we start to notice changes - in the travel, in the food that is catered at in person events, in the way people are treated. There were a few senior sales & marketing managers that created a channel called "mafia" that signifies that certain people here feel unchecked and untouchable. "Mafia", synonymous with organized crime, is not a term of endearment and speaks volumes to how there is a certain level of leadership that feels they are above the law here. There are a few leaders and employees that feel free to curse (multiple times, at company events, they are vulgar, offensive and off putting) even while on stage, the confidence is obvious, they know they are "safe".
The founders are out of touch with the subculture that is being created and are at such a high level it escapes them.
Certain leaders have goals that are absolutely out of touch - a high % of reps at 100% of goal in sales as one example. This unrealistic goal from people with 0 experience in the field of hospitality we are in puts unneeded pressure on teams. I’m concerned that some of the recent leadership decisions don’t seem to align with the compassionate culture we were introduced to during orientation in Prague. For instance, we hear that in some cases, employees who are already dealing with significant personal challenges—such as a family loss—are immediately placed on performance improvement plans. This approach feels counterproductive and, frankly, quite inhumane. I believe that a more supportive and empathetic method would not only honor our core values but also lead to better long-term outcomes for both the team and the company. I’d love to see our leadership explore alternative strategies that consider the human side of these decisions.
They roll out products that weren't ready for rollout and cost people jobs.
