Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,990 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (805) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 658 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 604 reviews)); "Hours are flexible and perfect for what I need." ((in 368 reviews)); "Benefits are good for full time and part time employees" ((in 181 reviews)); "Flexible scheduling and good for artsy people." ((in 173 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 1000 reviews)); "Poor management and mistreatment of employees" ((in 708 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 437 reviews)); "No training and no advance warning." ((in 287 reviews)); "minimum wage for working overnight?? don't people usually at least get an extra fifty cents?" ((in 115 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

2.0

Sep 16, 2015

Good Cowerkers, horrible management.

Cashier

Recommend

CEO approval

Business Outlook

Pros

I worked as a cashier for about 4 months. The people I worked with were truly amazing, and willing to help new coworkers with any new questions or concerns. The floor managers were great.

Cons

I received very limited training as a cashier (About 1 hour total). I largely had to teach myself the system, how to refund credit cards,return policy, etc. One store manager said I would be fired for giving out a single coupon, while another manager told me to hand them out liberally. Management constantly ignored scheduling requests, even weeks in advance. We were constantly understaffed, and I often had to both checkout customers while handling phone calls at the same time. Extremely high turnover rate.

1.0

Sep 9, 2015

NO INTEGRITY!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A job if you need money.

Cons

- coddles really bad employees. almost impossible to get fired. Only concerned with policy issues and behind- kissing, not performance. -Not paid for performance. -UN-SUPPORTIVE UPPER MANAGEMENT. - running company and making decisions based on employee complaints. -Employees not held accountable. If they complain to HR, they get their way. Spoiled kindergartners. They gossip, form "Super-clicks", and sabotage the store if they need to. Really Hostile environment. Retaliate. -Payroll is a joke. floral is being severely neglected and thrown away by incompetent upper management. Not a priority since new upper management started. Premades are not working. -Coupon policies a joke. Email collecting a joke and EMPLOYEES MAKE THEM UP!!! Same for S MG Surveys. They buy merchandise and take their own surveys. I've seen it happen. I really hope my comments don't get blocked, because I do believe in INTEGRITY. uppers cover butts. Its' not about HOW you get the numbers, as long as they "look" good. Want to hear more of the truth? Cashiers will read magazines if department managers let them. They are friends with each other. Not real managers, they are high school kids who have no work ethic. Smoke in front of store in front of customers. Bring their friends in to talk for hours at night when recovery is supposed to be going on. We wonder why we can't get it done. The bully, lazy managers make the ones they don't like do it for them. Really juvenile. Low pay, especially for top performing employees.

3.0

Aug 31, 2015

Must execute your job responsibilities consistently.

Replenishment plan-o-gram manager

Recommend

CEO approval

Business Outlook

Pros

Working with a small team, teaching, coaching, praising, building new sets. Meeting new people.

Cons

Not enough planning involved, hours are not consistent with the expectations at times. Micro-management.

Viewing 115 - 117 of 9,674 Reviews

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Jobs at Michaels

1st Shift- Material Handler (6AM-2PM) $16.00

Material Handler - Seasonal

1st shift Material Handler

Material Handler - Seasonal

Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Cowerkers, horrible management.

NO INTEGRITY!

Must execute your job responsibilities consistently.

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Jobs at Michaels