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      Michaels

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      Michaels reviews

      3.1

      44% would recommend to a friend

      (9,676 total reviews)

      David Boone

      36% approve of CEO

      36% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.7

      Senior management

      2.7

      Career opportunities

      2.5

      Compensation and benefits

      Michaels has an employee rating of 3.1 out of 5 stars, based on 9,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Oct 26, 2016

      Where Creativity is Squashed

      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount, you get to see new products, some of your coworkers are nice people, You get a lot of exercise from being on your feet all day.

      Cons

      Late hours and a lot of weekends. Unrealistic expectations of keeping the store clean, stocked, being able to assist customers and having enough people at the cash register when you only have 5 people working. Cleaning the public restrooms is awful especially as they don't provide much in the way of cleaning products or gloves.

      4.0
      Sep 15, 2016

      Incredible work environment marred by strict email policy

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      20% employee discount, friendly environment, fun workplace, especially if you're into crafting! Incredibly flexible hours, and if your location also offers baking lessons you'll often find leftovers customers didn't take home on the break room table.

      Cons

      THE most annoying and strict email collection policy I've ever encountered. Not sure if times have changed, but when I left cashiers were required to get emails from 33% of checkouts. Most cases someone's email is already in the system and they don't want to give it again, or they're not interested in giving their email. I was encouraged by management to find ways to trick customers into giving their email. If the 33% rate is not achieved, they cut your hours and give you a guilt trip. I quit because I was being given 4 hours a week.

      3.0
      Sep 6, 2016

      If you don't mind getting paid as much as you do deserve, come work here!

      Part time replenishment associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discounts are great if you're an artist or any of that sort. If you work replenishment shifts, you rarely deal with people if you're not a people person.

      Cons

      The pay is the biggest issue. For all the effort and time replenishment associates put, they deserve more than any of the store employees excluding management. Nothing outstanding but at least a couple of dollars per hour more than the other employees.

      Viewing 178 - 180 of 9,676 Reviews
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      Glassdoor has 9,992 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.