Does Midland Credit Management pay their employees well?

According to anonymously submitted Glassdoor reviews, Midland Credit Management employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Midland Credit Management. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Midland Credit Management?

71% of Midland Credit Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Midland Credit Management 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Midland Credit Management?

Account Manager (90) , Legal Specialist (21) , Business Analyst (12) , Manager (11) , Group Manager (9) , Legal Assistant (8) , Data Analyst (7) , Process Expert (6) , Analyst (5) , Project Manager (5) , Staff Counsel (5) , Team Leader (5) , Deputy Manager (4) , Paralegal (4) , Resident Expert (4)

What are the pros of working at Midland Credit Management according to real employee reviews?

"Work life balance is good also incentives structure is nice" ((in 37 reviews)); "Great people." ((in 24 reviews)); "The benefits outside of the health are great too." ((in 17 reviews)); "Culture is good,no unusual cost cutting" ((in 15 reviews)); "This team was great." ((in 10 reviews))

What are the cons of working at Midland Credit Management according to real employee reviews?

"Low salary and no unique benifits" ((in 24 reviews)); "most who stay longer than a year or two are either broken or vindictive Awful management" ((in 22 reviews)); "Day to day depends on if you have a good or bad manager." ((in 12 reviews)); "Less growth opportunity" ((in 6 reviews)); "Claim they care about employees but don't." ((in 5 reviews))

What are the top reviewed Midland Credit Management locations?

San Diego , Troy , Saint Cloud , Roanoke , Phoenix , Houston , Tampa , Kansas City , Catonsville , Troy , Detroit , San Juan , Minneapolis , Middleburg , Baltimore , Newton , Atlanta , Koreatown, Los Angeles

Midland Credit Management reviews

3.7

71% would recommend to a friend

(426 total reviews)

Ryan Bell

71% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.7

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

Midland Credit Management has an employee rating of 3.7 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Midland Credit Management employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

Mar 3, 2020

Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was at Midland for over a year. There was no training for my role (they have since started a training class). Unreasonable goals and expectations were thrown at you at the last minute. Management didn't care how much you worked as long as you hit their numbers. HR is a joke. They are supposed to be there to support managers and employees but only cover the company. Met with them several times about poor employees and they would turn it around and blame the managers. My manager was never available and when she was, there was no help. Upper management lived in glass houses. They literally never left their offices. The bonuses were primarily reserved for upper management. The maximum annual bonus is $1,000 which few received. We had a leadership meeting where the HR person stated on 2 separate occasions that she had not read the policies.

Cons

Read the negative reviews. They are more realistic than the positive reviews. We were told at one meeting to submit positive reviews

Midland Credit Management Response

6y

Setting our employees up for success and creating an environment where leaders care about their employees’ career-growth is incredibly important to us because we know that exceptional people achieve more together. Over the past year we have completely revamped our on-boarding program, implemented Managerial Effectiveness trainings, and increased our self-development offerings. Recent survey results show we are making a positive impact, with over 80% of employees feeling their manager cares about their well-being and keeps their commitments.

1.0

Aug 5, 2019

Very High Turnover Rate, Many Fake Reviews on This Page

Legal specialist

Recommend

CEO approval

Business Outlook

Pros

They give out mini granola bars once a year to show their appreciation.

Cons

Poor senior management, low pay, no transparency. They use biased surveys to claim they are a good place to work but it's a lie because they force employees to take these surveys and monitor the computers so they know if you wrote anything bad. People are under pressure to answer positively. Senior management also "encourages" employees on their website to write good reviews on Glassdoor so their ratings don't look so bad to potential candidates. The truth is the turnover rate is so high it's staggering. The CEO and higher ups do not care about people leaving in masses because they do not value loyalty or quality. It's a poorly run company which is why there are so many lawsuits against them. The higher career opportunities are typically give to outsiders which makes no sense. They brag about making billions of dollars at company meetings but do you think that ever trickles down to the rest of the employees? No. And their technology is stuck in the stone ages.

Midland Credit Management Response

6y

Hello,Thank you for your feedback. We are sorry that you had a negative experience during your time at MCM/Encore. We strive to ensure every employee has a genuine voice through employee feedback surveys, round tables, tenure check ins, and by encouraging everyone to speak to their local HR Business Partner whenever they feel there is an issue or concern. We wish you the best of luck in your future endeavors.

2.0

Nov 4, 2021

Everyone Is Leaving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unfortunately any pros that the company may have once had have become dated and irrelevant.

Cons

The best way to describe the current state of leadership and the company is that it’s like the band on the Titanic that continued to play as the ship was sinking.

Viewing 4 - 6 of 426 Reviews

Jobs at Midland Credit Management

Entry Level Office Administration

Entry Level Office Administration