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      Mirakl

      Engaged Employer

      Mirakl reviews

      4.1

      83% would recommend to a friend

      (207 total reviews)
      avatar

      Philippe Corrot

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Culture & values

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Work/Life balance

      4.0

      Senior management

      Mirakl has an employee rating of 4.1 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mirakl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      207 reviews
      1.0
      Sep 2, 2020

      From Darling to Disgrace

      Business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are phenomenal, give the HR recruiter a promotion for selling the dream

      Cons

      Discrimination, harassment, petulant child-like leadership, fear tactics, massive favoritism, arrogance, heavy handed politics for a start-up, high turnover, micro management I thank the stars I'm no longer at this company. You can see there is a strong trend in the negative reviews, Mirakl is no longer the darling it used to be in 2018. HR tries their best to keep the employees happy, bless their heart, but they can't overcome the disease at the very top levels of the organization. It's not uncommon to hear the CEO verbally abuse or make insinuating comments to a team member in public.

      2.0
      Dec 20, 2022

      Great People, hard workers, dying culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Boston office is a great place to be. There's a lot of care that goes into making sure people are comfortable.

      Cons

      Literally everything else. Low comp for area. Being with the company will give you a constant underlying sense of nervousness. One minute, you're popping champagne over sushi dinners and traveling to the south of France. The next, you are listening to the CEO berate, make up of, and threaten to fire everyone at a kick off to only fire 40 people 2 weeks before Christmas. No one ever has a good sense of how the company is actually doing in regards to number due to the revolving door of leadership; especially for the sales team. Metrics are constantly changing and quotas are unrealistic. An underlying culture of fear dominates the American team. If you want to progress, learn a new skill, or even collaborate cross functionally, good luck. There is a spirit of secrecy and distrust that I would love the go further into detail to, but the the suspiciously high positive reviews can tell you more than I can.

      avatar
      Mirakl Response
      3y
      Thanks for leaving your review. We agree we put in a lot of effort to make certain our employees feel welcomed and safe when coming to work, whether in person or virtually! We acknowledge that we always have areas to improve upon and aim to ensure we have exemplary leaders and talented employees to help make Mirakl an even better place to work. As a company founded on cherishing each other's differences and valuing authentic feedback, we aim to hold ourselves accountable and do not tolerate or promote behavior that does otherwise, like encouraging a culture of fear. As an organization, we do everything in our power to uplift and enable our employees to succeed through expertise, such as sharing each other's knowledge and passions while continuously learning from one another. We strongly suggest you speak directly with your manager or HRBP, as we welcome the opportunity to discuss your concerns and feedback. - The People Team
      1.0
      Jul 15, 2022

      Don't run,, SPRINT away

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The coworkers and other lower level employees are honestly some of the most kind and hardworking people you will meet. I can't say enough good things about them and that is the only reason I will even offer this place 1 star.

      Cons

      Well first of all, the reviews are skewed. As part of my onboarding process, I was asked to write a good review on Glassdoor which I was uncomfortable with since I hadn't started yet. Management is awful. Micro manage you, rude, think they're above all. Newsflash- just because you have a higher pay grade doesn't mean you are better than anyone. Working in sales can be high pressure, naturally, but there is no reason to make selling this product a chore. Leads would ask questions and we essentially had to dance around certain questions, such as price and demo. How can you expect people to want to purchase a product that they don't know the price or functionalities of? To a lead or someone inquiring about the product, it comes off as extremely sketchy. The product itself? It's alright. I've seen worse but I've also seen better. They fire employees cruelly and with no warning. Yes, at will employment does technically work like that, but there are much more professional and nicer ways to go about this. Hard working employees get fired left and right with no explanation, yet the awful management is where the real problems lie and they all refuse to acknowledge their own issues and just blame the lower level employees who are just trying to make a buck.

      avatar
      Mirakl Response
      3y
      Thank you for taking the time to leave your review. First, we would like to apologize for your negative experience during your time with us. We do not tolerate or promote micromanagement or condone this management style. As a quickly scaling company, we acknowledge that we have things to work on; however, we hold ourselves accountable to act responsibly and consider the impact of actions across teams. We aim to set high ethical standards for our senior management team to ensure our leaders manage their teams with empathy and respect. Holding ourselves accountable to these high ethical standards, we in no way solicit reviews in our favor. We'd welcome the opportunity to discuss further your concerns and frustrations on how we can continue to make Mirakl a great place to work for all our employees. – The People Team
      Viewing 4 - 6 of 207 Reviews
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      ReviewsMirakl reviews

      Glassdoor has 470 Mirakl reviews submitted anonymously by Mirakl employees. Read employee reviews and ratings on Glassdoor to decide if Mirakl is right for you.