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Naylor Association Solutions

Engaged Employer

Naylor Association Solutions reviews

2.4

27% would recommend to a friend

(207 total reviews)

Christine Shaw

21% approve of CEO

24% positive business outlook

Naylor Association Solutions has an employee rating of 2.4 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Naylor Association Solutions employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

207 reviews
2.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Training is very good. There are many co-workers that are very nice hard working people. Nice office building.

Cons

Extremely high turn over. Many are fired if they don't quit first even a year or so into the job. There is no feeling of security in this position because your performance is dependent on the books you are given to work on and that can change at any point. People are started off with books and categories that no one else wants. Everyone is stressed about their future in this position. At the end of every month there is a firing squad. Just about anyone is hired that can dial a phone. Very unprofessional work environment due to lack of quality work history and education level of some of the staff. A considerable amount of fraternizing going on and people in management are married to one another. Sales projects are controlled by these managers and not fairly distributed. All leads to call are generated by yourself looking up lists from on line directories, phone listings, blue book, yellow pages etc. You are expected to do all of this research AND make 60 or more outbound phone calls each and every day ( many voice mails). As for the "work life balance" that is a joke. You can pick a schedule of 7:30-4, 8:30-5 or 9:30-6 but you had better not be late or leave early and your lunch better be 1 hour from 12-1 then back to the phones.You will be docked for the time gone. Pay is a draw for 24 months and is actually broken out hourly so you are paid for a 7.5 hour day even though it's 8.5 hours (not paid for lunch break) but if you work through lunch you can not leave early even though you worked the 7.5 hours you had a draw for. If you stay late a day or work form home lead sourcing, you can't come in late or leave early to compensate. Management walks up and down the isles to assure phone calls are being made and "offer help". Your calls are listened in on without your knowledge and recorded as well. People that do manage to be there for awhile don't want to get to know Newbies (under 1-2 years) because they know they probably won't be there long. The office equipment is old and worn out. Almost all of the chairs that are to be sat in for 8+ hours are broken and very uncomfortable. The Computers are slow and the keyboards are very dated as well. There many employees who are young, very immature, unprofessional and behave poorly. It is very difficult to work under these types of circumstances. Most everything written in these reviews below is true however the CEO will disapprove of each and every one of them including this one.

2.0
May 23, 2024

Tread cautiously

Recommend
CEO approval
Business Outlook

Pros

Strong interconnected culture with multiple office locations in US and Canada. Lots of long term employees

Cons

Private equity owned. New CEO is not additive to the culture. No loyalty or respect for individuals - only sees people as expenses. She’s also obsessed with herself, her podcasts, DEI and women’s empowerment. Not my cup of tea!

avatar
Naylor Association Solutions Response
1y
While we recognize that leadership transitions can bring differing opinions, it's important to highlight that our CEO's initiatives, including her podcasts, have been instrumental in driving significant traction and visibility for the business. These efforts are part of a broader strategy to position us as thought leaders in the industry and have generated new opportunities for growth and engagement with our customers. Our commitment to diversity, equity, inclusion, and women’s empowerment reflects our values as a modern, forward-thinking company. These initiatives are not only important for fostering a positive workplace but also for driving long-term business success. Regarding our approach to business operations, we are focused on both growth and sustainability. Leadership decisions are made with careful consideration for the future of the company, balancing short-term goals with a long-term vision. We remain confident in the direction we are headed and believe that the changes being implemented are designed to ensure the continued success of the business and our employees.
1.0
Jan 24, 2022
Recommend
CEO approval
Business Outlook

Pros

You make long-term relationships with your peers, just like soldiers on the battlefield!

Cons

The company is horrible (several mass firing occurrences and consistent lies), the management is horrible (it was all about who you know, not your experience. You could be a manager at a car rental company and then suddenly know publishing! If you fished, golfed, played cards with or partied together on the weekends you were in!) The compensation continually declined (bonuses cut, commissions cut, always asking more and more for less and less). Decades long employees given no regard for the 10, 15, 20+ years they devoted to the company (the very reps that built it)! Sales reps blamed for product failure when it was the "lack of" management skill and experience and diversity of approach that failed (failure to recognize something different needed to be done). Unrealistic sales goals for insufficient, inadequate and weak sales territory (you were told to oversell an already worn out and abused lead system). ALL of the top tier, top performing sales reps are GONE today! Says it all! Leaving this company was the the BEST decision of my life!

Viewing 4 - 6 of 207 Reviews

Glassdoor has 216 Naylor Association Solutions reviews submitted anonymously by Naylor Association Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Naylor Association Solutions is right for you.