Nextbite reviews

Thanks for your feedback. We appreciate your hard work and dedication during your time at Nextbite. In addressing your concerns, we do pride ourselves at Nextbite as we regard our promotion process to be fair and merit-based, without nepotism or currying favors. Our Ordermark platform has continued to evolve with upgrades like our billing reconciliation and we stay ahead of the competition as a market leader in the virtual restaurant space. As it relates to benefits, we unveiled our new benefit offerings for January of 2023 which included the same “top of the line” benefit carriers and the inclusion of newly offered employer-paid legal benefits. Nextbite also absorbed the majority of the benefit renewal. While we had to recently make the hard decision to reduce targeted teams, we remain poised to succeed with our strategic realignment and laser focused goals. Unfortunately, in a startup environment like ours, we often shift our business strategy as we respond to the market. Startups can be high-cost and low-revenue while they build. We are pleased to say that we’ve significantly grown our order volume year-over-year. The future is bright at Nextbite and we foresee ourselves in an even better market position this time next year. -Alex Canter

It’s great to hear you had such a collaborative experience here at Nextbite, and we appreciate the detailed feedback. This has been a difficult couple of months for start-ups at our stage needing to adjust to the new realities of the market. Unfortunately these adjustments translate into very real layoffs that affect many people in different ways. We have always done our best to prioritize more personal, smaller conversations, and make any exit as dignified as possible given the circumstances. We wholeheartedly agree - it can also be challenging for remaining teams to jump back into work. In the days following the layoff, Leaders prioritized re-grouping with teams and we held a company-wide optional workshop called Managing & Adapting to Change. We did this to acknowledge the very human response to change and how to cope. We know it takes time to bounce back from changes like this, and yet we must also find a way to continue serving our customers. We see our responsibility as ensuring the health of the team so this great work can continue, as well as doing whatever is in our power to make meaningful connections for those we had to say goodbye to in the layoff. -Alex Canter