NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)
avatar

Scott Russell

86% approve of CEO

75% positive business outlook

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Above average compensation. Everyone does their own thing in this company and it seems like seasoned, mature people work here.

Cons

Company events are however few throughout the year. Night diff is only 10%.

avatar
NiCE Response
2y
Thanks for leaving us a review. We are happy to know you are satisfied with your compensation package at NICE. NICE loves investing in its employees. We have a full learning and development program that allows NICErs to learn and grow in their roles. We also offer lots of fun and engaging activities, from special CEO initiatives and competitions, to celebrating local happenings and holidays, team events and more. We suggest you speak to your HR business partner to find out more about local activities.
2.0
Aug 13, 2023

Frustrating place to work

Recommend
CEO approval
Business Outlook

Pros

Software mostly works as advertised. Like others my immediate manager is great. Past that not much. There is also no where to move up within the company. They hired a new SE director from outside the company, no offense to him not his fault. However, you are telling me that there was no qualified candidates internally?

Cons

There has been zero cola or merit increases in over FIVE years. They say there is a merit based culture but that is all talk, never happens. I've been to presidents club and still have had no raises. I get recruited calling from our competition that have base salaries 25% more than my base plus commission. There has been a huge brain drain here because people feel disrespected, under appreciated, and under paid.

avatar
NiCE Response
2y
Thanks for your review. We have an annual calendar of processes in place, to review our employees’ performance and reward them accordingly. There is a broad merit process as well as bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We suggest you speak with your HR business partner or your manager about your concerns.
1.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

-We are constantly told that the company has an incredible horde of money in the bank, which the company assumes should boost employee morale somehow. -You’ll become a better haggler and arguer. This company culture loves a good ‘ol fashioned fight. Sr. Leadership has an engrained culture that their failed policies are indeed working, even if the results aren't.

Cons

-Commision Plans. Beware of their commission decelerators. Study your commission payout and follow up with their commissions team on a weekly and sometimes daily basis, otherwise your commission just might end up part of the money horde that NICE brags about on their next company call. Of course, all of that time spent haggling with NICE is super motivating, productive and fun! -Employee Incentive Programs. Outside of a few contests here and there (sure to post on social media so the company can get tons of likes!), the company recently eliminated an employee incentive program that allowed employees a few dollars a month allowance to give to other employees for a job well done. Yeah, I know- a few bucks per employee adds up and could decelerate (love that word nowadays) the money horde. But at least with that program, multiple recognitions could eventually add up to a movie ticket or lunch.

avatar
NiCE Response
2y
Thanks for your review. Culture certainly matters, and that’s why we put a great emphasis on fun and engaging activities, from special CEO initiatives and competitions, to celebrating local happenings and holidays, team events and more. In fact, just a few days ago, there was a very successful “bring your kids to work day” in the Sandy office, hope you managed to come along and enjoy it! We encourage you to speak with your manager about your concerns, and wish you the best of luck with your NICE career.
Viewing 160 - 162 of 460 Reviews

Glassdoor has 3,228 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.