ON24, Inc. reviews

3.1

42% would recommend to a friend

(403 total reviews)
avatar

Sharat Sharan

37% approve of CEO

35% positive business outlook

ON24, Inc. has an employee rating of 3.1 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ON24, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
1.0
Jul 30, 2023

Stay far away! Company is flailing, toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You'll meet some good people and might even have some laughs, but spending your time working for this company will ultimately suck your soul away and leave you feeling like a shell of a human. Stay away. - Remote work was nice but there is a "return to office" policy now if you're near one. The NC office vibe is decent but steer clear of SF - sterile and toxic. - If you like seeming busy, as in having your calendar full of meaningless, unproductive meetings, this is the place for you. Good luck getting any selling done if you're in Sales. - Webcast Elite is the only decent product the company offers. It's hard to sell the rest and I can't imagine being in the seat of the buyer actually paying for any of it. The Product and Engineering teams lack informed direction - I am nearly positive they never actually speak to customers - they just look at what competitors are doing and try to build something like it.

Cons

- Most of the reviews here are on Glassdoor are because the SDR/BDR teams were told to write them. Read: they're bogus. Don't be fooled. - Stock price - enough said. - $500 towards your 401k per year. LOLOLOL. - Taking vacation almost seems/feels frowned upon. There's also no way to feel like your job is secure while you're out. Everyone is so in it for themselves. - No work life balance, no values, no respect for people's calendars. They like to say they have these things but trust me, they do not exist. - No Diversity & Inclusion... allegedly an outside firm was hired to "do this" but it appears nothing has changed. Just look at the leadership webpage on the site. Sad. - Bullying is a regular tactic used across many functions - and of course it stems from the top. The CEO is a classic bully that acts like a man child when he doesn't get his way or see results he wants. - The squeaky wheel gets the grease - often the one who speaks up loudest and most often gets their way vs. someone that is bringing data-backed solutions. - No salary bands, formal review cycles, OKRs or goal setting, etc so it's a total crap shoot as far as your career growth goes. If you have a manager that likes you and can be the squeaky wheel (see above), you might get raises/promos. But then be warned, a "Sr. Manager" or a "VP" at ON24 isn't the same as at other companies because it's all arbitrary without any formal process. I think this is why so many VPs are scared to leave - they know they won't be able to hack it at a real company. - Most senior leaders are just in it for themselves - watching their backs. I mean, I lost count of how many RIFs there've been in the last year. At least 5. You won't be safe. - There's still Club for Sales though.... sure let's throw money at that but cut good people and budgets across every department. - A plan is created and everyone is set in motion - only to have things completely change the next week. Random priority work pops up constantly depending on what hairbrained non-data backed idea someone at the top has and it is always handed down from leadership to the IC's or middle managers to "figure out". Chaotic and toxic. - Everything is urgent and a top priority. I know, impossible. Eye roll. - There are SO MANY better companies out there to grow your career. Keep searching.

1.0
Jan 10, 2022

Abandon all hope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met a handful of talented, smart people that I get to call friends now. Generous parental leave policy, other benefits are average at best. Base and RSU compensation was generous - but the hiring manager who approved the offer has since left, so I'm not sure if this is still the case or not.

Cons

- Abusive CEO. The CEO, who has no other leadership experience, is abusive to the entire team and lacks any ability to effectively delegate. He demands multiple weekly meetings with people two-to-three levels below him, during which he berates and belittles anyone and everyone on the call. These meetings are a disrespectful waste of everyone's time and talent. This sets the tone for the rest of the org. I don't think I've ever met someone that I respect less. - Unqualified, toxic Marketing leadership team. With the exception of one leader, the entire Marketing leadership team is a sham. The majority of the MLT has spent most of their careers at ON24, meaning they lack any diversity in background and experience. The MLT rotates between direct aggression and passive aggression depending on the day. They routinely and openly belittle other leaders, both inside and outside of the marketing org, and rely on ultimate control to (micro)manage their teams. Rather than offer coaching and development to their teams, they take over projects and "do it themselves" to get it "right," leaving their very qualified teams to sit around twiddling their thumbs. This lack of respect and emotional regulation trickles down to the rest of the Marketing team as well as the vendors they hire These behavior are often excused as "oh that's just XYZ leader ..." and the advice that is often given is to just "yell back at them." A shockingly dysfunctional environment. - Subpar product. Webcast Elite is a solid webinar product, but the rest of the product suite is subpar and has no future. As a marketer, I wouldn't use any of them (aside from Elite) again. - Dishonest hiring process. This comment is related to the hiring manager at the time, the CMO, not the recruitment team. The role (and the manager) I was presented in my interview process did not align with what was expected of me once I hired on. I am also not the only person who had this same experience, and I'm sure I won't be the last. The CMO has since left, but I anticipate Marketing leadership will continue to bait and switch other candidates in the future. The saddest part is that when I shared my experience in my exit interview, I was told that none of this was new to the HR team ... yet nothing has been done. I could go on for pages, but I'll leave it here. I genuinely believe everyone looking for a new role deserves better than ON24.

1.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

They have drinks in the break room. They also have a parking lot, so you don't have to pay for parking. Some of the nicest people make up the rank and file. The webcasting product line is superior to everything else on the market.

Cons

Ask what their employee turnover rate is. I doubt you'll get an honest answer. All of the fabulous reviews here have been posted by the new recruits in HR or the overpaid children in sales. CEO is arrogant and disconnected. He is very sexist and condescending towards women. Good people don't stay because the atmosphere is toxic. They will work you to death and expect more. Recent round of layoffs sent most of the long term employees out the door. They have gone through 5 CFO's in as many years and don't have one now. Lots of directors who do nothing though. HR is nonresponsive and completely incompetent. Ask for Federally required forms and get ignored or worse, given the wrong information. The last HR director mysteriously disappeared. Just gone one day with no notice.

Viewing 4 - 6 of 403 Reviews

Glassdoor has 428 ON24, Inc. reviews submitted anonymously by ON24, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if ON24, Inc. is right for you.