OneSupport reviews

Constant irate calls. Absolutely no communication between you and field technicians puts you in an awkward position. Especially when the customer tells you they saw the field tech just hang the "We Missed You" tag on the door and leave. All you can do is schedule another appointment and promise (lie). Very low pay for what is expected from you. They do offer holiday pay, but only until 12pm. So if you work the 1pm to 12am shift (which is the majority of people) you get the shaft. Insurance plan is a joke. Commission requirements changed, so now if a certain percentage is not met you don't get paid. Also, good metrics = more calls = more sales needed to get paid. Position sucks the soul out of you.

High call volume, high expectations for new recruits, and sad low pay for the amount of work involved during a normal work shift.