OneSupport reviews

Poor management and training Training is barely 2 weeks and you’re thrown to the wolves by yourself on live calls without the proper knowledge Pay is not equal to the duties, they add additional training and you get no raise or bonus You have pto but I’ve submitted 5 requests and been scheduled every time and my pto still disappears Constantly hounding you about your call times and then when you fix them they start complaining your surveys aren’t good enough, you can’t win.

Gets very hard yet repetitive and fast-paced. Pay is terrible if you’re trying to make a living, and it’s next to impossible to get promoted because customers affect your promotions more than you, and most of the time customers are angry because their services are down.