Does Ontrak Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Ontrak Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ontrak Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Ontrak Health?

38% of Ontrak Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ontrak Health 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Ontrak Health?

Care Coach (72) , Member Engagement Specialist (32) , Nurse Care Coach (10) , Manager (9) , Outreach Specialist (7) , Clinical Operations Coordinator (6) , Health Coach (6) , Director (5) , RN Care Coach (5) , Community Care Coordinator (4) , Customer Care Coach (4) , Analyst (3) , Nutrition Specialist (3) , Software Engineer (3) , Anonymous (2)

What are the pros of working at Ontrak Health according to real employee reviews?

"Work from home, awesome coworkers" ((in 46 reviews)); "Pay was good and before the coked outCEO ruined the company it was nice" ((in 33 reviews)); "3. Excellent benefits." ((in 19 reviews)); "communication vision mission balance good people" ((in 12 reviews)); "Awesome coworkers." ((in 5 reviews))

What are the cons of working at Ontrak Health according to real employee reviews?

"management, frequent layoffs, layoffs without notice" ((in 20 reviews)); "Poor management and layoffs often." ((in 18 reviews)); "Upper management treats intelligent adults as if they were children." ((in 11 reviews)); "Hugh lay offs every 3 months" ((in 8 reviews)); "Culture has changed in the last nine months to one of fear and disrespect." ((in 7 reviews))

What are employees saying about Ontrak Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ontrak Health layoffs and their outlook for job security at Ontrak Health in 2026.

What are the top reviewed Ontrak Health locations?

Los Angeles , Santa Monica , Las Vegas , Remote , Henderson , Tampa , Austin , San Diego , Atlanta , Birmingham , Chicago , Charlotte , Houston , Miami , New York , Oklahoma City , Louisville , El Paso , Santa Clarita , Reno , Ocala , Orlando , Rockford , Kansas City , Tucson , Traverse City , Flemingsburg , Albuquerque , Casper , Goldsboro

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Ontrak Health

Ontrak Health reviews

2.7

38% would recommend to a friend

(332 total reviews)

Brandon LaVerne

47% approve of CEO

29% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.5

Senior management

Ontrak Health has an employee rating of 2.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontrak Health employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

332 reviews

5.0

Jan 12, 2018

I keep pinching myself that I work for this great Company

Outreach specialist

Recommend

CEO approval

Business Outlook

Pros

Great work environment. Work from Home. Amazing Co-Workers, Fantastic Benefits, good compensation.

Cons

I can not think of any Cons.

3.0

Jan 8, 2018

It has a potential to be good workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clinical leadership listens to employee concerns and tries to improve processes. Work from home job with a set schedule but expected results and mandatory meetings. Average benefits, time off.

Cons

New company that is trying to expand quickly, poor retention, no incentives for performance, no yearly raises.

5.0

Nov 29, 2017

Care Coach

Customer care coach

Recommend

CEO approval

Business Outlook

Pros

Supportive and knowledgeable coworkers. Positive work environment. Engaged and dedicated Medical Director. Great pay and benefits. Helping members who might not otherwise seek help. Work from home.

Cons

Company is expanding quickly so although attempts are made to pass on new information it isn’t always passed on or clear when changes are made.

Viewing 301 - 303 of 332 Reviews

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