PacificSource reviews

Clique culture Poor management Chaotic working conditions Subjective performance evaluations Inadequate policies, processes, tools and staffing Unsupportive HR

Ever since we "partnered" with Legacy, working at PacificSource has become more and more stressful. Sales goes out and gets more membership while the rest of us are expected to make miracles happen to get the features and systems they promised up and running, usually with little warning and no input from us. Our systems are outdated and ill-maintained because all of our time is spent creating new functionality. Our leadership seems more interested in growing and making money than ever before, but salaries have become stagnant (we get a max 3% merit raise every year, which barely keeps up with inflation). We're understaffed and drowning in work. Leadership acts like they care; they hold meetings to be transparent and ask for feedback from us, but when you give honest opinions it falls on deaf ears. If you want to advance, make friends with upper management. Otherwise there will be some subjective requirement to fulfill, and no matter how well you perform, you won't fill it. People are leaving left and right. And this isn't turnover, these are senior people who have had their fill with the way PacificSource is treating it's employees. I thought we were in it for the people, but maybe we're just in it for the money.