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      Parts Town

      Engaged Employer

      Parts Town reviews

      3.4

      58% would recommend to a friend

      (211 total reviews)

      Steve Snower

      66% approve of CEO

      56% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      211 reviews
      1.0
      Mar 13, 2018

      This is also a real review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passable benefits, long line for the ping-pong table and pool table.

      Cons

      Horrible inept management throughout. Unrealistic goals. No job security.

      avatar
      Parts Town Response
      8y
      We appreciate your feedback. It’s true, we expect a lot from our team and set high goals – we believe this is one of the reasons why we’ve continued to grow so rapidly! We like to balance our fast-paced environment with other perks to reward our team for their hard work like profit sharing, a fitness center and game room, and recognition programs. We’d like to hear your feedback regarding job security and how our leadership team could better support you, please reach out to the Talent Team. We’re always here to help!
      3.0
      Sep 25, 2017

      Huge Disappointment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As long as you stay out of proactive sales, it's a pretty supportive environment (more on proactive in the cons). The company has a friendly atmosphere and you'll get a lot of chances to meet coworkers outside the office (if you so choose, it's not required.) The company engages in philanthropic activities, and attempts some progressive ideas like a game room and a gym. The company is big on recognizing individual efforts and team efforts, even if it does feel a little forced sometimes. There is a lot of racial and age diversity which brings a great amount of innovation and new ideas. The company has a revenue sharing program which gives you some stake in the companies success.

      Cons

      Sales. The con of this company is that proactive sales is an absolute nightmare. The company has not figured out how to do this effectively yet and turnover is high enough to make your head spin. Your leads will be poorly sourced, the software will have bad data in it that will make you look stupid in front of the customer constantly. With something like 300 customers, only about 20 will be large enough to merit an account rep and even then they won't need much help. Add to that, you need to make 50-60 calls a day and you're calling people weekly who only need to hear from you once a month if that. The amount of firings also really cut into morale, you'd think they could find another job for those people or something since most of them are hard workers.

      4.0
      Jul 9, 2017

      Working at Parts Town

      Order entry specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, environment, benefits, food, special interest volunteering

      Cons

      Vacation days and sick days are all the same. You get so many for so much time put in. like you get 10 days for the year for your first few years, can save days to roll over but can't go over unless you "buy" them

      Viewing 22 - 24 of 211 Reviews
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      Glassdoor has 214 Parts Town reviews submitted anonymously by Parts Town employees. Read employee reviews and ratings on Glassdoor to decide if Parts Town is right for you.