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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      4.1

      69% would recommend to a friend

      (293 total reviews)
      avatar

      Jim Lang

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by demographic groups

      PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      293 reviews
      3.0
      Oct 27, 2022

      Growing Pains is an Understatement

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The culture used to be healthy and comfortable - The pay was decent - THE PEOPLE!

      Cons

      - Upper management is completely out of touch - The CEO likes to brag about listening to the company without listening to the people below management that keep the wheels moving. - job expectations change weekly with little to no communication - too many fake C-suite employees - Micro-management is pretty intense here - the biggest con is the company not focusing on perfecting their product before expansion

      2.0
      Feb 21, 2022

      More action less talk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent benefits - Great Co-workers - Great company mission

      Cons

      - Lots of manual and duplicate work on outdated systems/programs - Won’t hire in certain areas which has lead to increased workloads with no compensation. Employees are already underpaid as it is. - Sr. Directors (manager) of certain areas micromanage consistently. Takes credit for other employee’s work and gets away with bully attitude. - No true Job Growth. It’s promised but never happens. - Previous HR & Manager experience demonstrates an attitude of “tell us what’s wrong and we will pretend to care and try to fix it”. - You better know someone high up or brown nose if you truly want to be valued.

      2.0
      May 7, 2019

      Overworked and undercompensated

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool workspace. Former COO is gone and company is moving to a more customer service focus.

      Cons

      Workload was too much. Departments operate independently and not as a whole company. "Senior management" seems detached and somewhat clueless as to the reality of the everyday.

      avatar
      PatientPoint Response
      7y
      Thanks for submitting this review and for letting those interested in PatientPoint know what it was like to work here both in the areas that you perceived as positive and those that you perceived as having room for improvement. We are interested in learning more about your experience and how we could have served you better. Please reach out to us directly if interested at PatientPoint-HumanResources@patientpoint.com. Thank you.
      Viewing 7 - 9 of 293 Reviews
      Related searches: PatientPoint jobs | PatientPoint salaries | PatientPoint benefits | PatientPoint interviews
      ReviewsPatientPoint reviews

      Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.