Paycom reviews

I don’t blame you for being enticed by this company. I was. They take hungry recent grads or young professionals and promise them the world if they work hard. They tell you that those with negative reviews/experiences were the ones that couldn’t survive and were failures. This is not true. I thought that the potential for ridiculous earnings was worth sacrificing my work/life balance, my personal time, and eventually my health and mental well-being. At the end, I questioned my self-worth and my intelligence which is crazy because those who get hired are extremely qualified and have to pass a rigorous hiring process. They rule with fear and there is NO job security. You will hear about people from your training class or your co-workers’ classes getting fired or quitting every week. Paycom has a cult-like mentality that acts like an abusive boyfriend. They will place you under unbearable stress, alienate you from your life (they told us to forget about our friends because we will be making too much money for them to relate to us), and indirectly threaten your stability, then dangle the carrot of wealth. They brainwash you to define your worth by your success at Paycom and your financial status. The sales department is derogatory towards others, refers to people as “peasants” and even looks down on other positions within Paycom. I definitely drank the Kool-aid and didn’t recognize myself by the time I left Paycom. At some point, everyone is stretched thin and burns out. We were easily working 70 hour weeks because 8-5 was strictly for revenue-generating activity. Early mornings, late nights and weekends were for conducting additional research, getting potential leads and contacts, updating your demo system, preparing drops, sending emails/inmails, and building business cases (that contained fabricated equations). You were supposed to prepare your week on Sunday which would take hours even though managers said it shouldn’t take long. It was a micromanaged position with a strict schedule of office days and 2 call blocks/ wk at the same times every week, manager constantly checking in on field days/off days and you should never be the first one to leave the office. Anytime I finally had a moment of free time, I felt guilty and like I should be working otherwise I would fall behind. Yes, sales positions naturally come with pressure, but that combined with an unhealthy environment is a disaster. Leaving this company was the best thing to happen to me. I am grateful for all the training I received, however I am happy to utilize my talents elsewhere.

I worked for Paycom for just over two years, and I will start by saying that I did well at Paycom. I was bought in early to product, the culture, and the people and as such I sold a lot of business, became an Executive Rep in less than 1 year, and made President's Club in my first full year. I mention that so you understand that this review is not coming from someone who was unable to recognize success within the organization. Work Environment - There is no such thing as work/life balance here. If you want to be successful you must forgo friends, family, vacation (5 days off per year), etc. If you care more about money than those things than this might actually be a positive for you, however, I prefer to use the money I have made to travel and create memories with friends and family. As a sales rep you not only find and sell business but are also required to set the system up for your clients. I can’t tell you the number of times I sat with and HR/Payroll team running their first payroll until the late evening hours. I have personally seen other reps out until 1 am or 2 am just to get the client to process only to return very early the next morning and correct mistakes. You will be told that you have a TSR (Transition Specialist) to help through the majority of the set-up/training, but that could not be more far from the truth. Yes, there are one or two TSR’s in your office, but it takes an act of God to get help from them (Not because the don’t want to help, but they are so overwhelmed with their work load). My office had 8 reps, and we were each required to sell two deals a month. That is 16 new clients per month spread across two people (TSR’s) in a transition that takes 2+ months. The reality is that you WILL be the person fully transitioning the majority of your clients while still having to maintain your sales and meeting quotas. Culture – This is the most interesting thing to me. On the surface everyone is pro Paycom, and so happy to be there (at least when someone’s eyes are on them). They all put on a show about how great the company is and how they couldn’t imagine life without Paycom. I have had conversations with the large majority of Executive Reps at my time with Paycom, and behind closed doors they are all so unhappy and complain about ever facet of the job. You always feel as though your job is in jeopardy, and regardless of how well you do the feeling never seems to escape. Reps continue to hang on because they are glued down by the next large commission check heading their way. You must always watch your back because that rep who you think is you best friend is the first person to poach on your territory and lie about some outside relationship they had to get in the door. This is very much a dog-eat-dog environment. Management – I have had a couple of direct managers at Paycom and my only real complaint is that they don’t tend to spend much time with new reps. Most of their time will be spent with tenured reps (friends) vs. grooming and teaching new talent. I would imagine that is why the turnover rate at Paycom is SO HIGH! This job requires so much skill and knowledge that it is easy for a new un-mentored rep to feel completely lost and abandoned. Outside of that, some of these folks are really great salespeople. Now, to combat all of the negatives I have mentioned I will say that I am grateful for the opportunity I had with Paycom. In my first year alone, because of large commission checks, I was able to pay off ALL my student debt and put my family in a great place financially. If you are fresh out of college or single and can deal with everything mentioned above I say go for it, but don’t go half-heartedly because you will not survive. You must be all in and give your last breath to Paycom for true success within the organization.