Question 1

Is QVC a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at QVC have rated their employer with 2.6 out of 5 stars in 331 Glassdoor reviews. This is a lower than average score with the overall rating of QVC employees being 3.2 out of 5 stars. Search open Customer Service (CSR) Jobs at QVC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at QVC.

Question 2

Does QVC pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at QVC with 2.6 out of 5 stars based on 331 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at QVC.

Question 3

How happy are Customer Service (CSR) professionals working at QVC?

Accepted Answer

20% of Customer Service (CSR) employees at QVC would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Customer Service (CSR) professionals have also rated QVC with a 2.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at QVC?

Accepted Answer

Customer Service Representative (290), Order Entry Representative (53), Customer Service Representative (CSR) (38), Intern (32), Returns Processor (29), Customer Service (28), Assistant Buyer (26), Warehouse Associate (24), Customer Service Specialist (23), Manager (21), Area Manager (20), Order Services (20), Warehouse Worker (20), Equipment Operator (12), Order Entry (12)

Question 5

What are the pros of working at QVC according to real employee reviews?

Accepted Answer

"Great benefits and everyone there was like family." ((in 189 reviews)); "40% discount on most items; 20% discount on electronics; work from home" ((in 74 reviews)); "Great work life balance and a lovely place to work." ((in 59 reviews)); "The culture is great and they provide you a lot of time and help on the projects you need to complete." ((in 56 reviews)); "Great work environment and people" ((in 41 reviews))

Question 6

What are the cons of working at QVC according to real employee reviews?

Accepted Answer

"Low pay and a lot of calls." ((in 112 reviews)); "Poor management and pressure for statistics" ((in 87 reviews)); "Salary is low so it's not even worth your while to throw your wknds away." ((in 41 reviews)); "Just hope that you have a good manager" ((in 37 reviews)); "they dont record calls, supervisors do not really care, the tech they use for remote work is terrible and just full of glitches its actually alarming." ((in 33 reviews))

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