QVC Customer Service (CSR) reviews

2.6

20% would recommend to a friend

(331 total reviews)
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David Rawlinson II

28% approve of CEO

21% positive business outlook

Customer Service (CSR) employees have rated QVC with 2.6 out of 5 stars, based on 331 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. QVC is rated 26% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
2.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Kind and supportive supervisors and co workers. Work is easy, most customer's are friendly.

Cons

Back to back calls all day without a moment to breath other than your two 15 minute breaks and lunch. I've worked many remote jobs and QVC is by far the most stressed I've ever been working remotely for a company. Waking up at 7 in the morning to sit at my computer taking back to back calls my entire shift. I had to take a leave of absence just to cope from the stress this job does to one's mental health along with severe burnout. Would not recommend for those looking to stay away from call centers unless you're desperate. Getting off the phones and moving to another position is also difficult as they have what's called loan roles. Where you try another position for about a month and then you got to go back to the phones. It's almost as if management wants to keep their CSR's in a call center prison.

Viewing 25 - 27 of 331 Reviews

Glassdoor has 2,226 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.