QVC Customer Service (CSR) reviews

One thing that can affect you is having to manage your own time that you've taken off or keeping track of when you've clocked out. Nowhere in the system will it tell you. The company works on a points system and points can accrue quickly if you're not careful. Because, more than likely, if hired, you'd be considered a temporary employee they don't tend to break down the points system to you in training as thorough as they should. They tell you the basics and anything else is trial and error but nobody else is to blame but yourself. Some supervisors will see your occurrence, use it as a coaching opportunity, and remove the point once but not all supervisors will. Some occasions you will have repeated a punctuality point before they explain to you that you can't do something and by that point you've accrued multiple points. If you have no other responsibilities but to go to work and go home, it won't affect you. If you are hired as a temporary employee and they offer you a permanent position, be prepared that the shift you're working may not be available. I was hired into first shift working from 7am-3:30pm and when I was extended the only option was overnights from 8pm-7am. I had no other choice but to take that shift and I needed the job so I got stuck on a shift I absolutely hated.

Recently took the cafeteria away from the afternoon/evening employees and have made a lot of not so great schedule changes company wide. No recognition.. QVC is starting to take from the people who really and truly make the business impact what it is ....