Question 1

Is QVC a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at QVC have rated their employer with 2.6 out of 5 stars in 330 Glassdoor reviews. This is a lower than average score with the overall rating of QVC employees being 3.2 out of 5 stars. Search open Customer Service (CSR) Jobs at QVC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at QVC.

Question 2

Does QVC pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at QVC with 2.6 out of 5 stars based on 330 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at QVC.

Question 3

How happy are Customer Service (CSR) professionals working at QVC?

Accepted Answer

20% of Customer Service (CSR) employees at QVC would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Customer Service (CSR) professionals have also rated QVC with a 2.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at QVC?

Accepted Answer

Customer Service Representative (290), Order Entry Representative (53), Customer Service Representative (CSR) (37), Intern (32), Returns Processor (29), Customer Service (28), Assistant Buyer (26), Warehouse Associate (24), Customer Service Specialist (23), Manager (21), Area Manager (20), Order Services (20), Warehouse Worker (20), Equipment Operator (12), Order Entry (12)

Question 5

What are the pros of working at QVC according to real employee reviews?

Accepted Answer

"Great benefits and everyone there was like family." ((in 189 reviews)); "Pay is good and there’s a return store where you can buy high end products for cheap" ((in 112 reviews)); "Great work life balance and a lovely place to work." ((in 60 reviews)); "The culture is great and they provide you a lot of time and help on the projects you need to complete." ((in 59 reviews)); "Great coworkers and often promote internally" ((in 40 reviews))

Question 6

What are the cons of working at QVC according to real employee reviews?

Accepted Answer

"Poor management and pressure for statistics" ((in 88 reviews)); "Salary is low so it's not even worth your while to throw your wknds away." ((in 40 reviews)); "Just hope that you have a good manager" ((in 37 reviews)); "Upper management was complacent for way too long and the poorly trained supervisors were abusive and constantly undermined the decisions made by the reps who were told they must follow QVC's policies at all times." ((in 29 reviews)); "Long hours and very physically exhausting" ((in 29 reviews))

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