Raymour & Flanigan reviews

3.3

44% would recommend to a friend

(1,265 total reviews)
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Seth Goldberg

60% approve of CEO

41% positive business outlook

Raymour & Flanigan has an employee rating of 3.3 out of 5 stars, based on 1,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Raymour & Flanigan employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Raymour & Flanigan has one of the better pay structures in the furniture industry. It is possible to make a livable wage if one makes an effort.

Cons

The feeling has changed in the past few years. Where once it was a place for work in a team environment it is now haunted with fear. When once valued employees are forced out in humiliating ways it does little to foster any kind of company pride. ( I'm speaking about things such as frequent demotions of management staff once they have been used up. How can a company function effectively when no one feels safe or valued ?)

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Raymour & Flanigan Response
10y
Our company adheres to a strict policy prohibiting retaliation against any associate for coming forward with any workplace concerns of any kind. This written policy can be found in our associate handbook.
1.0
Jul 10, 2015

Horrendous

Recommend
CEO approval
Business Outlook

Pros

There is nothing positive, progressive, or proactive about this company. More like: pompous, prohibitive and a predilection for an archaic and outdated business model

Cons

Utterly unprofessional senior leadership who deem themselves holier-than-thou, are completely narcissitic and self absored and self-aggrandizing about their delusional successes. They create an air of arrogance and invincibility. There have been so many examples of unprofessional comments and behavior from upper leadership that in the real world would keep even the most effective self respecting HR team imbedded in termination cases. The disconnect these self titled "leaders" cause within the New York City region only goes to show that their "Be One Team" guiding principle is a meaningless bunch of hyperbole. These leaders are so duplicitous, do as I say not not as I do- and are so ready to hold someone accountable yet are blind to the fact that their leadership presence and image is so tarnished in the eyes of those that they claim to serve. My first interview with region's senior leader, talked so much about himself during the interview that I wasn't sure who was actually interviewing! My second interview with another leader was another one who talked endlessly about how the (owners) begged him to join the company. The recruiter also bragged endlessly about how the owners courted him. This very same recruiter extolled proudly how he randomly discriminates against "midgets" and younger people. These "Leaders" are the reason why Raymour and Flanigan has an attrition rate that must be in the quadruple digits! There is no retention, they do not capitalize on the talents of their managers- they systematically demoralize their entire staff and they are all absolutely terrorized by the constant threat of unionization! This company is done a disservice by these leaders, they mis-represent the company at every turn. If they don't like you they treat you like a second class citizen. I've seen the region's senior leader utterly and unprofessionally embarrass the showroom manager in front of the sales associates and his own arrogance when confronted with this when he can only say "well if I did that then I apologize". An insincere apology from a disconnected and ineffective "leader" in an expensive suit. Worthless. There is an air of conspiracy and mis-trust in every showroom. Their culture is one of distrust and under-cutting between showrooms in close proximity to each other. They extoll endlessly about "speed of trust" and "investing in the emotional bank account", all the while preparing to stab you in the back. I could go on and on, but already I feel dirty and disgusted just recapping this review..I am ashamed that I still work for this company

1.0
Nov 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay Non public company Many locations Many opportunities

Cons

Poor management salaries Try to cut costs at the expense of employees People get fired for unfair reasons Advises not to join unions, but mainly because a union will cut down the BS that goes on Customer care managers are SEVERELY underpaid

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Raymour & Flanigan Response
9y
At Raymour & Flanigan we value the direct relationship with all of our associates and understand the importance of a great associate experience to the success of our business. We strive to provide competitive benefits and compensations plans at all levels of our organization and encourage our associates to resolve any concerns they may have through a variety of options under our Open Door programs and non Retaliation policy . Please reach out to any Leader any time, a member of our Human Resources team or our 1800-Work-as-one hotline so we can better understand your experience.
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