Reaching Milestones reviews

We want to thank you for the time you spent with our team and serving our clients. Although it is not clear when you worked with us, one of our 2019 goals has been to focus on Team Member retention! We strongly understand the value of our Team Members and are continuing to recognize areas for improvement. Over the past few years, we have implemented a robust Quality Assurance & Compliance program to ensure all of our Team Members are in compliance across federal and state standards. We hope you took full advantage of our resources of mentors, HR, and our anonymous reporting option for concerns of ethical, compliance and/or quality concerns. We are continuously striving to improve, and we are best able to do so when current team members share concerns and work collaboratively on solutions. We are highly transparent about our agreements, as they relate to our benefits. Team Members are encouraged to ask any and all questions before endorsing any agreement.

Thank you for your dedication to our patients and their families over the past several years. We are happy to hear you experienced the value in the training we provide to develop high-quality clinicians to serve our families. As a part of our mission to recruit and retain the best in the field, we do remind and encourage our Team Members to leave reviews about their journey with Reaching Milestones. However, leaving a review is completely voluntary. We always appreciate honest feedback. We love our Team Members, but our patients are our t top priority. We are always working to adjust our schedules to balance the high-quality services we provide to our patients and providing our Team Members with a healthy work-life balance. As with any company focused on children, we cannot always plan for illnesses and/or other family commitments. We continue to review our cancellation policies with our families to ensure they are invested into their therapy schedule and we work hard to provide opportunities to fill all schedules whenever we can. It sounds like you may have identified better solutions than what we have in place, we’d love to discuss them. Please contact us at recruiting@reachingmilestones.com to connect.